- Ally (Tallahassee, FL)
- …obvious for information or behaviors that may warrant investigation and/or escalation . * Proactively identify and recommend solutions to improve existing policies, ... procedures, and business processes to meet the changing needs of the business and customer. * Maintain strict confidentiality with customer, employee, and company information. * Perform other ad-hoc tasks as assigned. **The Skills You Bring** * Prior… more
- Evolent (Tallahassee, FL)
- …**What You Will Be Doing:** + The day-to-day point of contact and escalation representing IQ technically for assigned scope + Responsible to escalate risks and ... issues in coordination with the lead / manager for status reporting + Responsible to enforce department standards as directed by the lead / manager + Consult for test plan creation, maintenance, approval, & socialization (level set) by the lead / manager +… more
- Datavant (Tallahassee, FL)
- …strategy, execution, and local operations. + Serves as the primary escalation point for field facilities emergencies and provides 24/7/365 emergency support ... as needed. + Leads implementation and communication of Datavant's facilities strategic plan. + Partners cross-functionally with teams including Office Managers, Site Leaders, HR, Finance, Communications, and others to support initiatives and ensure alignment.… more
- AdventHealth (Maitland, FL)
- …are taken and all measures to resolve assigned accounts, including escalation to Supervisor/Manager if necessary. + Processes administrative and Medical appeals, ... refunds, reinstatements and rejections of insurance claims with the oversight of the Supervisor and/or Manager Qualifications **EDUCATION AND EXPERIENCE REQUIRED:** One-year of experience in Revenue Cycle Department or related areas such as registration,… more
- Robert Half Technology (Jacksonville, FL)
- …continuous improvement initiatives. Key Responsibilities: + Serve as the primary escalation point for complex application issues and incidents. + Troubleshoot and ... resolve application errors, performance bottlenecks, and integration issues. + Monitor application health, uptime, and performance using advanced monitoring tools. + Partner with development, infrastructure, and database teams to ensure seamless deployments… more
- TD Bank (Jacksonville, FL)
- …financials) when changes affecting our products are proposed + Acts as an escalation point for customer, process or operational issues, and further escalates as ... required to management + Liaises with various partners and stakeholders in the resolution of issues + Recommends and champions strategies to enhance the customer experience + Recommends solutions to improve the product, pricing, service, and/or process +… more
- MUFG (Tampa, FL)
- …and disaster recovery needs. The Role will serve as a point of escalation for all operational issues and critical events related to the Enterprise Integration ... Platform. The position will also need the individual to train the staff, developing standard operating procedures and writing knowledge articles. The Engineer will also be a key contributor to automation roadmap and strategy to improve policy driven automated… more
- ADP (Maitland, FL)
- …in ADP's CRM systems to ensure proper resolution and when required, timely escalation to appropriate alternate support resource. Manage pesonal and team queues in ... accordance with established SLA's. + **Learning System Management:** Create sessions in the learning systems for Instructor Led Training. Ensure schedules are up-to-date in the learning systems and aligned with the daily changes of the business. Maintain… more
- WM (Tallahassee, FL)
- …other modern learning methodologies to foster innovation. + Act as the escalation point for client issues, ensuring expectations are managed and results delivered. ... + Partner with leaders to anticipate future capability needs and proactively design enablement strategies **III. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.… more
- CAI (Tallahassee, FL)
- …of regional operations, ensuring profitability and cost control + Act as an escalation point for complex regional program issues and client concerns **What You'll ... Need** **Required:** + 10-15 years of progressive experience in MSP and Contingent Workforce Program Management, operations leadership, or senior account management within the contingent workforce and public sector staffing industry + Proven track record of… more