- WestCare Foundation (Miami, FL)
- …assessment, daily notes and weekly reviews. Responsible for crisis intervention and de- escalation of situations to ensure safety to all. This includes assessment of ... oneself and clients in physically abusive situations using approved physical de- escalation techniques. + Requires talking: Expressing or exchanging ideas by means… more
- H&R Block (Miami, FL)
- …hold all tax office associates accountable to the client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary ... concerns + Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary… more
- Wells Fargo (Jacksonville, FL)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Wells Fargo (Miami, FL)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Target (Lake Park, FL)
- …management; providing support to both guests and team members + Skills in de- escalation as well as experience with physical security controls and culture + Ability ... safe and secure environment for our team members and guests. + Leverage de- escalation tactics and resources when responding to security incidents across the store. +… more
- Signature Aviation (West Palm Beach, FL)
- …operations, step in to resolve guest concerns, and act as the primary escalation point when support is needed beyond the scope of Airside Experience Specialists ... and/or Associates. + Serve as a resource on all guest service matters and as an escalation point for guest inquiries. + Work as part of a team to conduct airside… more
- Oracle (Tallahassee, FL)
- …+ Architect system demands and requirements into technical solutions **Support & Escalation ** + Provide escalation support for network incidents and participate ... in on-call rotation + Assess and review new network component candidates for standards adoption and Live Site implementation Disclaimer: **Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization… more
- Wells Fargo (Jacksonville, FL)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Wells Fargo (Miami, FL)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Deloitte (Tampa, FL)
- …modernization milestones (>95% on target). + Serve as the senior escalation leader for critical incidents, ensuring rapid resolution, clear executive communication, ... platforms). + Ability to lead client communications and serve as the senior operational escalation point while maintaining 90% CSAT. + Travel up to 50% based on the… more