- WheelHouse IT (Fort Lauderdale, FL)
- …business needs and recommending tailored IT solutions. + Act as the escalation point for complex technical issues, ensuring prompt resolution and client ... satisfaction. + Conduct Strategic Business Reviews and maintain healthy client relationships. Technical Expertise: + Stay abreast of industry trends, emerging technologies, and best practices to effectively advise clients and support the team. + Provide… more
- Cummins Inc. (Riviera Beach, FL)
- …in order to have an accurate record of the work done. Technical Escalation - Obtains product technical issue information and utilizes available resources including ... data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate… more
- AdventHealth (Tampa, FL)
- …order or a status conflict is indicated, the UM nurse is responsible for escalation to the Physician Advisor or designated leader for additional review as determined ... by department standards. Additionally, the UM RN is responsible for denial avoidance strategies including concurrent payer communications to resolve status disputes. **The value you'll bring to the team:** Monitors admissions and performs initial patient… more
- TD Bank (Fort Lauderdale, FL)
- …of procedures, awareness and specialized training, monitoring, reporting and information, escalation of issues and events. **Depth & Scope:** + Highly seasoned ... professional role requiring substantial knowledge/expertise in a complex field and knowledge of broader related areas + Integrates knowledge of the enterprise sub-function's or business line's overarching strategy in developing solutions across multiple… more
- NBC Universal (Orlando, FL)
- …Technology, or related fields. + People Management + Including goal setting, escalation handling, and mentorship + Managing the digital experience for a consumer ... website and/or mobile app + Experience with large scale transformation initiatives + Demonstrated ability to define and execute strategic initiatives + Working in an agile technology delivery program + Defining a customer journey and digital product roadmap +… more
- TD Bank (Miami, FL)
- …processes/services and recommends/champions possible enhancements + Recommends improvements to escalation processes within the investigative unit and a feedback ... mechanism to relevant stakeholders + Plans and delivers efficient and cost-effective processes that support and promote the implementation of programs + Conducts internal and external research projects; supports the development/delivery of… more
- Bath & Body Works (Hialeah, FL)
- …on safety and security incidents. + Problem-solve extreme store events using brand de- escalation tactics. + Assist the store team with driving a strong physical ... security culture by educating and upholding all BBW policies and procedures. + Educate and develop the store team regarding shortage and safety behaviors. + Collect, document, and communicate asset protection (AP) trends, theft, and fraud intelligence with… more
- WTW (Miami, FL)
- …Team, whom they also manage and mentor. As the primary contact for service, escalation , and placement needs, the ACA develops a strong understanding of each client's ... business and industry to maximize program efficiencies. The role is centered on delivering an excellent client experience, while also working with leadership and broking teams to track market changes, prepare client proposals, and participate in key client… more
- Insight Global (Altamonte Springs, FL)
- …if required * Troubleshoots issues or system deficiencies and initiates escalation procedures as required. Provides recommendations for resolution of the problems ... found * Demonstrates advanced knowledge of processes within the facility department. * Participates in or leads multiple cross-functional projects; Understands project planning and coordination methodologies using project management skills, tools, and lean… more
- Citigroup (Tampa, FL)
- …Jira, CI/CD pipelines, and automation frameworks based on Cucumber. Seek out escalation support when necessary to facilitate project progress. Provide regular status ... updates to partners and direct manager. Ensure regulatory obligations are met and completed within provided timelines. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and… more