- Bank of America (Jacksonville, FL)
- …challenges risk controls, governance and culture to ensure the timely identification, escalation , debate and remediation of risk across the organization. + People ... Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance. + Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term… more
- Veterans Affairs, Veterans Health Administration (Palatka, FL)
- …the interdisciplinary team using therapeutic communication techniques, practices de- escalation techniques, and utilizes recovery-oriented language. Collaborates with ... PCMHI leadership/team members to develop/enhance educational materials and use marketing strategies to promote PCMHI CoCM services. Continuously collaborate with the PCMHI team to ensure high quality, effective, Veteran-centered services at the patient and… more
- Cayuse Holdings (Tallahassee, FL)
- …of problems, incidents, issues, and emergencies including major incident management escalation to ITOC and/or Major Incident Management Team. + Manage continuous ... improvement through ongoing collection of data and information regarding customer requirements. + Monitor and report on performance of IT systems and services. + Understand and respond to others' using active listening skills and tactful communication. +… more
- AdventHealth (Orlando, FL)
- …have an on-site provider, available for support should the patient require an escalation of care. Our unit consists of highly engaged nurses with dedicated ... preceptors who love to teach eager new nurses. Critical care requires an educational curriculum and competency assessment beyond general critical care concepts. Our nurses received focused education and competency assessment for common critical care concepts,… more
- Lumen (Tallahassee, FL)
- …various dashboards to monitor Cisco, Juniper, Meraki, and Fortigate solutions + Escalation of customer and network trouble to ensure timely resolution + Actively ... work with local exchange carriers and Lumen internal Operations Centers to ensure current services are active and restored within the Service Level Agreements + Keep the project team updated with daily progress reports on any assigned actions. + Using… more
- Citigroup (Tampa, FL)
- …Management Reporting, Policy and Procedure, Program Management, Referral and Escalation , Risk Controls and Monitors, Risk Identification and Assessment, Risk ... Remediation. **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. **Anticipated Posting Close Date:** Sep 01, 2025 _Citi is an equal opportunity employer, and qualified candidates will receive consideration without… more
- Wellpath (Indiantown, FL)
- …Provides crisis intervention by anticipating escalating behaviors, utilizing de- escalation techniques, following restraint protocols, and prioritizing safety ... concerns with neutral emotions. 4. **Daily Living Assistance** Assists individuals served with activities of daily living, including nutrition, rest, exercise, and hygiene. 5. **Facility Safety and Monitoring** Maintains safety and security through close… more
- GovCIO (Doral, FL)
- …and incidents within the Countermeasures Cell, leading the incident response and escalation process with a focus on strategic containment and remediation + Lead ... and coordinate complex incident response efforts, collaborating with Cross-Functional Teams to contain, investigate, and recover from security incidents, minimizing impact and ensuring rapid recovery through strategic planning + Develop and maintain… more
- GovCIO (Tallahassee, FL)
- …maps, with alignment to goals and operations plans. + Serve as an escalation point for customer concerns if/when they arise and identify appropriate resolutions to ... achieve client satisfaction in a timely manner. + Provide product related leadership and direction to clients, key stakeholders, and executive leadership. + Provide advice on product line performance improvement through automation, continuous integration… more
- JPMorgan Chase (Tampa, FL)
- …on decision making + Act as client's central point of resolution and escalation for service issues, liaises with bank partners to manage issues + Identify ... and address product/service gaps and development opportunities, leveraging the full array of Treasury Services product capabilities + Use product knowledge to recommend and participate in product enhancements and service delivery plans + Convey complex ideas… more