- Coinbase (Tallahassee, FL)
- …thinking patterns * Demonstrated skills in clear communication and escalation methods. * Comfortability with stepping into feedback conversations throughout ... all levels of the organization. * Ability to thrive in a fast-paced environment with ever-changing priorities. * Motivation to problem solve in an ambiguous environment. * Reputation for integrity, confidentiality, dedicated work ethic, and desire for… more
- The Walt Disney Company (Orlando, FL)
- …methodologies (Scrum, Kanban) to drive efficient, value-driven delivery + Serve as escalation point for complex technical issues and architectural decisions + Lead ... transformation initiatives that modernize the employee experience within ServiceNow **Skills & Experience:** _Technical Expertise_ + 8+ years of hands-on ServiceNow development experience, with deep platform knowledge + 3+ years leading engineering teams and… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …and report on risk exposures, trends, and control effectiveness; ensure timely escalation and recommend mitigation strategies to resolve issues. + Collaborate with ... peer risk leaders to ensure a cohesive and consistent approach to risk management. + Maintain strong relationships with internal stakeholders, regulators, and auditors. + Support the strategic planning process by identifying and modeling risk scenarios and… more
- The Greentree Group (Tallahassee, FL)
- …of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition ... to paid parental leave round out the work-life balance benefits. Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying… more
- TD Bank (St. Augustine, FL)
- …on self-service options that meet their needs + May act as a point of escalation for Customer questions or concerns + May perform a variety of (teller) transactions ... including check cashing, deposits, transfers and withdrawals while monitoring fraud mitigation and adhering to established operational policies and procedures + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions… more
- ServiceNow, Inc. (Orlando, FL)
- …internal champions, and platform maturity to accelerate customer success. + ** Escalation Management** : Quickly resolve escalated customer issues by leveraging ... resources from across the company and maintaining high levels of customer engagement. **What You'll Do:** + In the first months, you will attend an **in-person ServiceNow Onboarding Academy** to learn about our products, get certified (ITIL, ServiceNow… more
- CVS Health (Plantation, FL)
- …as a subject matter expert and trusted advisor. + **Issue Escalation & Follow-up:** Collaborate cross-functionally with internal teams (Eligibility, Claims, ... Clinical) to track and resolve complex or repeated issues and ensure timely follow-through. + **Compliance & Documentation:** Ensure all interactions and activities align with HIPAA, company policies, and contractual obligations. Maintain clear, accurate… more
- The Greentree Group (Tallahassee, FL)
- …of PTO which is granted on start date, plus the ability for quick escalation to the next tier. Flexible/hybrid working schedules and 11 paid holidays, in addition ... to paid parental leave round out the work-life balance benefits. Paid Training and Development: We encourage and support ongoing employee learning and development, consistent with needs of the company, its clients, and markets. Greentree is committed to paying… more
- iCIMS (Tallahassee, FL)
- …IMP, INT, CoE & Client Partners + Ensure seamless handoffs, issue escalation paths, and accountability across workstreams. + Partner with Client Partners on ... key accounts and deals to ensure project readiness, delivery alignment, and executive communication. + Participate in high-visibility customer conversations as needed, especially around escalations, complex timelines, or multi-product rollouts. + Track key… more
- Jabil (St. Petersburg, FL)
- …with their reporting manager on complex or unusual situations, ensuring proper escalation and resolution. + Best Practices Sharing: exchange knowledge with other ... facilities within the organization, promoting the adoption of best practices. + Policy Adherence: maintain strict adherence to all company policies and procedures, including those related to health, safety, and quality. + Data Confidentiality: maintain… more