- Polaris Pharmacy Services, LLC (Fort Lauderdale, FL)
- …members. + Incident & Problem Management + Oversee incident response and escalation processes to ensure timely resolution. + Lead post-incident reviews and ensure ... documentation of lessons learned. + Process Improvement + Optimize Azure Cloud utilization and expense. + Identify and implement process improvements to enhance system uptime and user satisfaction. + Collaborate with cross-functional teams to align IT support… more
- Citigroup (Jacksonville, FL)
- …to ensure alignment, clarity and support of business priorities, proactive escalation on matters related to workforce management, location strategy, resource ... allocation, and/or workforce issues and risks + Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project results + Stay current with customer needs and strategies; utilizing formal and informal… more
- Canon USA & Affiliates (Boca Raton, FL)
- …- Ability to phone assist less experienced technicians as a point of escalation as required. - May require some travel (valid driver's license and acceptable ... driving record necessary). - Ability to work in a 24x7 environment, perform shift work and do on-call rotations. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - Canon… more
- AdventHealth (Davenport, FL)
- …+ Communication skills both written and oral, are professional and follow defined escalation process + Is accountable for realization of goals and defined metrics + ... Methodically analyzes technical problems by defining the challenges, identifies alternatives, and making timely decisions + Understands own strengths and development needs, learns from experience, and owns personal and professional development + Creates an… more
- Fujifilm (Tallahassee, FL)
- …resolution and proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root ... cause analysis that will lead to effective problem solving. + Ensures that all administrative duties and paperwork are completed neatly, accurately, and submitted promptly. + Must be prepared to work odd hours and overtime hours on occasion and travel as… more
- MyFlorida (Chattahoochee, FL)
- …solutions are provided and recognize or analyze priority issues for escalation . Providing detailed information regarding the issues to effectively solve problems ... in a timely and organized manner using industry best practices and procedures. Maintains all assigned issues within the Department's Issue Tracking System. Adds, updates and provides current status information into the Tracking System in a timely and accurate… more
- Polk County Public Schools (Bartow, FL)
- …communicate with students, parents, peers, and administration. Possession of de- escalation skills, both verbal and non-verbal. Thorough knowledge of Positive ... Behavior Support in the overall context of Multi-Tiered Student Supports (MTSS). Knowledge of working with adult learners; documented skills in delivering professional development to teachers in classroom management. Knowledge of working with students in… more
- Citigroup (Tampa, FL)
- …management governance guidelines and follow up on exceptions + Establish clear escalation paths to raise Program Management concerns to USPB EDO Senior Management ... team as appropriate + **Skill requirements** + Builds strong Client Relationships / Business Partnership + Builds a comprehensive understanding of key clients, subject matter, and priorities. + Creates and sustains a network of strong partnerships with the… more
- PNC (Fort Lauderdale, FL)
- …for clients, client teams or service partners and may act as an escalation point for complex client implementation and servicing issues. + Initiates, updates and ... verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed. + Serves as a peer resource and may perform general administrative support. PNC Employees take pride in our reputation and to continue building upon… more
- Cardinal Health (Tallahassee, FL)
- …systems are secure and proper controls are implemented + Serve as an escalation point for complex functional and technical issues + Provide end-to-end views on ... how all components fit together + "Connecting dots" across various business and technology areas **Qualifications** + 4-8 years of experience, preferred + Bachelor's degree in related field, or equivalent work experience, preferred + Experience in Angular,… more