- JPMorgan Chase (Tampa, FL)
- …to ensure client needs are met when working with business partners + Timely escalation of issues, ensuring that the defined escalation procedures are followed + ... Provide telephone hotline support and email enquiry support to JP Morgan Access users + Proactive outreach to clients and internal partners to address processing errors or in support of platform changes + Monitoring of the group mailbox and assignment of email… more
- Wells Fargo (Miami, FL)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Target (Miami Gardens, FL)
- …management; providing support to both guests and team members + Skills in de- escalation as well as experience with physical security controls and culture + Ability ... safe and secure environment for our team members and guests. + Leverage de- escalation tactics and resources when responding to security incidents across the store. +… more
- Wells Fargo (Pensacola, FL)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- WestCare Foundation (Doral, FL)
- …clients in physically abusive situations through the use of approved physical de- escalation techniques. + Requires talking: Expressing or exchanging ideas by means ... clients in mentally/verbally abusive situations through the use of approved mental/verbal de- escalation techniques. + Must be able to handle multiple demands from… more
- MUFG (Tampa, FL)
- …+ Responsible for ensuring issues and risks are appropriately remediated or escalation protocols are followed. + Responsible for the Termination phase of the ... to identify issues and work them to closure, including remediation and escalation where appropriate. + Strong communication skills and ability to create effective… more
- Citigroup (Tampa, FL)
- …milestones, status updates, as well as any existing or potential customer escalation issues. + Proactively follows escalation and change control processes. ... + Owns all management reports on a given engagement. + Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of… more
- Wells Fargo (Sun City Center, FL)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Wells Fargo (Miami, FL)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- American Express (Miami Lakes, FL)
- …internal teams + Troubleshooting, monitoring, defect management, and critical escalation /issue resolutions by engaging appropriate team + Facilitate regular meetings ... processes, incident management and application monitoring including experience managing escalation protocols for critical incidents and disaster recovery. Understanding… more