- Wells Fargo (Bonita Springs, FL)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Capital One (Tampa, FL)
- …customer needs + Demonstrate exceptional listening, questioning, call control and de- escalation techniques + Be proactive, have effective time management and ... regulatory requirements. Handling complaints and/or escalated situations is very important, and de- escalation may be a complex part of your role supporting our… more
- Capital One (Tampa, FL)
- …customer needs + Demonstrate exceptional listening, questioning, call control and de- escalation techniques + Be proactive, have effective time management and ... regulatory requirements. Handling complaints and/or escalated situations is very important, and de- escalation may be a complex part of your role supporting our… more
- MyFlorida (Tallahassee, FL)
- …the SQA Manager to establish testing schedules, ensure proper defect reporting, define escalation procedures, and ensure GA staff are fully trained in system testing ... operational impacts before changes are implemented. + Serves as the escalation authority for complex or sensitive customer inquiries, non-routine retailer issues… more
- WestCare Foundation (Doral, FL)
- …clients in physically abusive situations through the use of approved physical de- escalation techniques. + Requires talking: Expressing or exchanging ideas by means ... settings. + The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de- escalation techniques. more
- WestCare Foundation (Key Largo, FL)
- …clients in physically abusive situations through the use of approved physical de- escalation techniques. + Requires talking: Expressing or exchanging ideas by means ... settings. + The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de- escalation techniques. more
- WestCare Foundation (Fort Lauderdale, FL)
- …clients in physically abusive situations through the use of approved physical de- escalation techniques. + Requires talking: Expressing or exchanging ideas by means ... settings. + The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de- escalation techniques. more
- EMCOR Group (Dania Beach, FL)
- …and resolve billing discrepancies or disputes promptly, following the proper escalation procedures. + Apply credits, reconcile accounts, and process all payment ... billings. + Work closely with management on settlement offers, payment plans, and escalation of true issues requiring intervention. + Ensure accuracy of all dollar… more
- Citigroup (Fort Lauderdale, FL)
- …of hire. **Most Relevant Skills** Analytical Thinking, Constructive Debate, Escalation Management, Industry Knowledge, Policy and Procedure, Policy and Regulation, ... Challenge, Data Analysis, Laws and Regulations, Management Reporting, Referral and Escalation , Risk Remediation. **Anticipated Posting Close Date:** Dec 15, 2025… more
- Wells Fargo (Miami, FL)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more