- Brink's (Tallahassee, FL)
- …across functions and teams . Serve as a product consultant and point of escalation for Product Line support issues . Share knowledge and best practices with team, ... customers, and other groups, including documentation and training . Conduct operational training on product line(s) . Create and support development of timely corrective actions to product line issues in operations . Analyze key indicators and quality data to… more
- Elevance Health (FL)
- …be responsible for screening, assessing, training, and providing telephonic intervention/de- escalation for helpline callers using established protocols to determine ... an immediate course of action. It is a nationwide network. **We operate 24 hours a day, 7 days a week, 365 days out of the year. This is a 24-hour call center, open 365 days, with varied 1st, 2nd, and 3rd shifts to include** **weekends. Training** **is… more
- Proofpoint (Orlando, FL)
- …pre-sales expertise, POCs, demos, and architectural reviews. + Act as an escalation point for complex or strategic deals requiring deep technical validation. + ... Collaborate with account teams to map solution value to customer pain points, especially in highly regulated or security-conscious industries. + Advanced Technology Evangelism + Serve as the internal and external SME on the latest Adaptive Email innovations +… more
- NBC Universal (Orlando, FL)
- …focused teams to identify areas of need and opportunity + Serve as an escalation point of contact during security reviews to confirm and if necessary, defend ... security controls recommended by the security assurance team + Keep pace with the advancement of technology, regulations, and advancing threat behaviors affecting NBCU + Review the work of other security engineers for quality and completeness + Work closely… more
- Paycom Online (Jacksonville, FL)
- …client industries and expands knowledge base** + **Able to operate in de- escalation and key decision-making scenarios with guidance from direct supervisor** + ... **Takes initiative to seek personal and professional development opportunities** **_Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions on the basis of business needs, job… more
- PennyMac (Tampa, FL)
- …internal and external customers on loan quality and operational efficiencies. Serve as escalation point for any critical issues identified by the team of Pipeline ... Accounts Managers (PAMs). The Pipeline Accounts Manager will: + Manage pipelines, queues, and reports to guarantee timely action + Proactively engage with clients to drive fulfillment, manage expectations, and resolve issues + Liaise with Operations to secure… more
- WestCare Foundation (New Port Richey, FL)
- …for discharge planning. Counselors are responsible for crisis intervention and de- escalation of situations to ensure safety to all. This includes assessment ... of crisis situations to determine severity and making recommendations to peers to insure consistency and appropriateness of staff responses to issues. Counselors will develop an approved curriculum as the basis for group and individual counseling. Essential… more
- PenFed Credit Union (Ponte Vedra Beach, FL)
- …effective adoption of change; coordinate across all channels. + Serve as an escalation point for any issue that cannot be resolved within the established project ... team. + Build and contributed to a positive, team-oriented culture. + Collaborate with executives and senior management to create, prioritize, and define key strategic and tactical initiatives. + Possess and convey high level of knowledge of PM professional… more
- CoreSite (Orlando, FL)
- …premises. + Provide day-to-day exceptional customer service and support. + Incident escalation and report writing + Monitor the building fire alarm system. + ... Maintain and complete regular facility and security tours documenting and responding to found issues. + Adhere to and promote CoreSite's Principles of Operational Excellence, culture, and 8 Guiding Principles. Requirements Knowledge: + Expert understanding of… more
- U-Haul (Tampa, FL)
- …train users as needed. + Distinguish between user error and problems requiring escalation to other support teams or software vendors. + Identify and coordinate ... solutions for security gaps and compliance issues. + Participate in ongoing continuous U-Haul education through U-Haul University Field Computer Specialist Minimum Qualifications: + Experience with technologies such as networking, administration,… more