- Verint Systems, Inc. (Tallahassee, FL)
- …as needed. + Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty with customers. + ... Provide effective sales presentations and product demonstrations to assigned customers and prospects. + Maintain effective relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage. +… more
- CHS (Clearwater, FL)
- …coding and medical services. * Act as a liaison with clients for escalation of service issues or program questions, establishing a strong working relationship and ... client trust. * Investigates and participates in formal responses relating to complaints, grievances and appeals received by or applicable to PAS. Participates in Product Development and Sales processes, including participation when requested in prospective… more
- Cleveland Clinic (Vero Beach, FL)
- …others of patients and other co-working caregivers about Behavioral Health, de- escalation and/or other related topics. + Involve the patient/family (or designee) ... and other current providers in developing a plan of care individualized to patient cultural, religious and educational needs. + Develop appropriate patient goals for identified problems. + Serves as a patient advocate. + Process referred cases to appropriate… more
- Carnival Cruise Line (Miami, FL)
- …within the tool used to conduct assessments (OneTrust), and act as the primary escalation liaison between the TRSPM team and the business owners of the third party ... relationships. Strong process management and communication skills are required for this role. A sound knowledge of the industry and TPRM experience will be applied to assist leadership with ongoing strategic efforts, such as: integration with surrounding… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …in line with industry best practice and provide a third-line point of escalation for appropriate global infrastructure solutions. + Lead in detecting and analyzing ... security incidents, including attacks, breaches, and identified vulnerabilities, and remediate any security gaps in line with the security incident management procedure. + Create and maintain technical and/or user documentation to a high standard, and back up… more
- Citigroup (Tampa, FL)
- …standards for electronic communication in financial services; Investigation and escalation of ECP breach; Reports generation using Microsoft Office solutions; ... Coordination with stakeholders for strategy implementation; Risk Identification and Management; Regulatory database and systems management; and Identifying breaches of internal policies and risks. Applicants submit resumes at https://jobs.citi.com/. Please… more
- Citigroup (Tampa, FL)
- …(incl. reconciliation, payment and other processing systems) + Timely management and escalation of all requests inquiries issues errors, (mostly, but not limited to, ... post settlement) + Demonstrates an intermediate level of understanding of products and processes, and of how duties relate integrate with others in the team and closely related teams + Demonstrates an excellent knowledge of bank related systems + Utilizes… more
- Cardinal Health (Tallahassee, FL)
- …execution. + Lead resolution of complex or persistent order situations where escalation or unique solutions are required. + Review key performance indicators monthly ... and identify plans for optimization. + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **_Qualifications_** + Bachelor's degree or equivalent work experience, preferred + 4-6 years professional… more
- Robert Half Technology (Jacksonville, FL)
- …dynamic IT team supporting a diverse mix of technologies and acting as a key escalation point for the help desk. This is a customer-focused role where you'll be ... expected to bring deep technical knowledge, a collaborative mindset, and a passion for solving complex problems. The ideal candidate brings strong experience across Windows environments, virtualization, cloud platforms, and network technologies, along with a… more
- Logitech (Tallahassee, FL)
- …at trade, channel, customer and online events. + Work with support escalation engineers, partner support channels, and our internal development teams to resolve ... field issues. + Align with the leadership team on major decisions, following a stage gate process with extended team and stakeholders. **What You Bring** + Proven experience in Video Collaboration or Unified Communication space is a must. + Have a real passion… more