- Carnival Cruise Line (Miami, FL)
- …collaboration with internal and external stakeholders; Primary point of engagement and escalation for brand teams. + Developing a relationship with stakeholders and ... leveraging data, metrics, and internal feedback; Assist Expediting in the escalation of supplier issues. + Developing and negotiating spot purchases required… more
- Wells Fargo (Largo, FL)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- JPMorgan Chase (Tampa, FL)
- …time. + Think through problems, manage the crisis situations through proper escalation matrix and motivate team. + Develops and exercises business plan, internal ... wherever necessary for improvement. + Escalate the Risk/Concern items through proper escalation Matrix and drive for resolution . + Monitor the Daily/Weekly/monthly… more
- Eliassen Group (Tallahassee, FL)
- …tracking (PMI, Agile, or hybrid methodologies) + Risk management and issue escalation protocols + Stakeholder communication and executive reporting + Budget tracking ... compliance, and audit functions + Vendor relationship management and escalation protocols **Desired Technical Skills:** **Splunk Platform Experience** + Knowledge… more
- Nightwing (Pensacola, FL)
- …include:** + Supports and provides Tier I (Help Desk) and Tier II ( Escalation ) problem identification, diagnosis and resolution of problems. + Provides support for ... the escalation and communication of status to agency management and internal customers. + Observes, analyzes and reports data; and when appropriate makes necessary… more
- WestCare Foundation (Key West, FL)
- …clients in physically abusive situations through the use of approved physical de- escalation techniques. + Requires talking: Expressing or exchanging ideas by means ... settings. + The ability to defend oneself and clients in mentally/verbally abusive situations through the use of approved mental/verbal de- escalation techniques. more
- Robert Half Technology (Miami, FL)
- …and workshops to enhance team understanding of incident response workflows and escalation procedures. * Monitor and report on event trends, incident performance, and ... updates to stakeholders. * Establish governance criteria for event handling, escalation paths, and response quality across the organization. Requirements *… more
- Wells Fargo (Miami, FL)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Capital One (Tampa, FL)
- …customer needs + Demonstrate exceptional listening, questioning, call control and de- escalation techniques + Be proactive, have effective time management and ... regulatory requirements. Handling complaints and/or escalated situations is very important, and de- escalation may be a complex part of your role supporting our… more
- Red River (Doral, FL)
- …adherence to KBAs, Ticket/Queue Management, SLA compliance, and escalation workflows. **Preferred Education/Certification/Experience: ** + Exposure to network ... as VLAN concepts, port activation checks, and LAN/Wi-Fi troubleshooting before escalation . + Strong understanding of ITIL practices, especially Incident, Request,… more