- Raymond James Financial, Inc. (St. Petersburg, FL)
- …supports business units by managing activity/account reviews, product oversight, escalation /approvals and governance guided by specialized knowledge. Supervision is ... committed to supporting and protecting clients and the firm while preserving our culture, and adhering to our core values of client first, conservatism, independence and integrity. At Raymond James, we are putting the power of perspectives into action and… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …supports business units by managing activity/account reviews, product oversight, escalation /approvals, and governance guided by specialized knowledge. Supervision is ... committed to supporting and protecting clients and the firm while preserving our culture and adhering to our core values of client first, conservatism, independence, and integrity. At Raymond James, we are putting the power of perspectives into action and… more
- CACI International (Cape Canaveral, FL)
- …troubleshooting, and resolution of incidents and problems. + Provide support for the escalation and communication of status to the company management and customer. + ... Provide support for the dispatch system and hardware problems and remains involved in the resolution process + Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications… more
- TekSynap (FL)
- …monitoring, predictive and proactive analysis and reporting, incident resolution and escalation , problem management and resolution, coordinating of events related to ... network communications, network utilization and availability analysis and reporting. The NOC is staffed 24x7x365 with three (3) shifts of mid to senior level contract technicians, and handles approximately 4,000 tickets a month. TekSynap is a fast-growing… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …of watchlist filters + Serve as primary subject matter expert and escalation point for sanctions-related matters + Monitor regulatory developments and translate ... evolving requirements into internal controls and procedures + Collaborate with AML, Legal, Risk, and Business teams to embed sanctions awareness into enterprise operations + Lead investigations of potential sanctions breaches and oversee regulatory filings (eg… more
- Fifth Third Bank, NA (Tampa, FL)
- …underwriting and general departmental guidelines. + Follow defined protocol for escalation exceptions. + Take applicant applications by completing information in ... loan origination system. + Utilize the laptop for communication and access of daily rates, applicant credit reports, and updating information in loan origination system. + Collect appropriate documentation from each applicant and deliver loan package in the… more
- Molina Healthcare (St. Petersburg, FL)
- …business activities, acting as a change agent + Serves as focal point of escalation for vendor issues and disputes, and drives issues to resolution + Makes needed ... decisions to ensure the successful resolution of all issues, problems and changes within the program so as not to alter or defer significantly from the agreed upon performance targets, milestones and major deliverables + Leads communication with authority with… more
- Dairy Farmers of America (Orlando, FL)
- …regulations, and applicable laws. Function as a resource and point of escalation to direct reports. Coach, mentor, and provide performance development opportunities ... to team members on an ongoing basis. **SCHEDULE** Night shift Sunday-Friday, 22:02-6:30 (10pm-6:30am) **JOB DUTIES AND RESPONSIBILITIES** * Prioritize and assign daily jobs and work orders and provide clear direction to maintenance employees. Oversee pass down… more
- WheelHouse IT (Fort Lauderdale, FL)
- …and supported at every step. Beyond the Basics: + Act as a key escalation point for complex technical issues. + Collaborate with a high-performing team to ... continuously improve service quality and client satisfaction. + Gain a deep understanding of each client's business to align IT with their goals. + Stay ahead of the curve by reviewing new technologies and trends regularly. + Use ConnectWise to document work,… more
- JPMorgan Chase (Tampa, FL)
- …and address issues utilizing standard observability tools + Assist in the escalation and communication of issues and solutions to the business and technology ... stakeholders + Identify trends and assist in the management of incidents, problems, and changes in support of full stack technology systems, applications, or infrastructure **Required qualifications, capabilities, and skills** + 2+ years of experience or… more