- Amazon (Merritt Island, FL)
- …rotation for critical infrastructure support - Serve as the primary escalation point for critical network operational issues - Collaborate with cross-functional ... teams to ensure network reliability for mission-critical operations A day in the life Your day begins reviewing network monitoring alerts across manufacturing facilities and mission operations centers. You'll analyze traffic patterns and capacity needs for the… more
- Ensono (Miami, FL)
- …the client environment. + Participate in Major Incidents, particularly as an escalation point for significantly "visible" and/or prolonged outages. + Participate in ... monthly/quarterly service review meetings with Client as required to review insights, recommendations, projects (current & future) and sharing of best practices. + Participate in Business Continuity/Disaster Recovery activities. + Participate in Knowledge… more
- Community Health Systems (Key West, FL)
- …to remain calm and professional in high-stress situations, using effective de- escalation and conflict-resolution skills. + Strong interpersonal skills to engage, ... motivate, and support individuals with behavioral health needs. + Knowledge of safety protocols, infection control practices, and patient rights regulations. + Ability to work independently and collaboratively within a multidisciplinary team. **Licenses and… more
- V2X (Melbourne, FL)
- …of the network infrastructure across the enterprise. This role serves as the escalation point for complex network issues and is responsible for maintaining high ... availability, security, and performance of the enterprise. Operating in a Tier 3 capacity, the Senior Network Operations Engineer leads root cause analysis, implements advanced configuration changes, and supports incident response. Position will be located at… more
- Raymond James Financial, Inc. (St. Petersburg, FL)
- …regulators (eg, OCC, FDIC, state banking authorities) + Serve as the escalation point for complex cases involving trust structures, high-net-worth individuals, and ... cross-border transactions + Implement training programs for trust officers, bankers, and onboarding teams on AML risks and mitigation + Contribute to enterprise-wide AML risk assessments, particularly with insights specific to fiduciary relationships and bank… more
- Verint Systems, Inc. (Tallahassee, FL)
- …as needed. + Serves as a focal point for customer support issue escalation and maintain high levels of customer satisfaction and loyalty with customers. + ... Provide effective sales presentations and product demonstrations to assigned customers and prospects. + Maintain effective relationships with established customers and develop strategies to maximize revenue opportunities through increased portfolio usage. +… more
- V2X (Melbourne, FL)
- …support for enterprise network systems. This position serves as the key escalation between Tier 1 personnel and senior engineering staff, ensuring troubleshooting, ... incident resolution, and system performance within mission-critical environments. This role supports the maintenance, configuration, and monitoring of routers, switches, firewalls, and wireless technologies as part of a broader modernization effort. The… more
- MUFG (Tampa, FL)
- …team following prescribed Bank technical policy and procedures. + Identification and escalation of risks, issues, and blockers + Collaboration with business analysts ... to understand requirements, review designs, conduct testing and demonstrate products. + Proactive communication of compliance application changes to Operations & Technology and business stakeholders + Mentoring and coaching team members and participation in… more
- Wounded Warrior Project (Jacksonville, FL)
- …services environment. + Two years of experience handling crisis calls and escalation procedures. + Two years of experience using a customer relationship management ... system, eg, Salesforce. + Bilingual-Spanish EDUCATION Requirements + High school diploma or GED. Preferences + Associate degree. Equivalent combination of applicable education, training, certification, and experience may be considered in lieu of degree.… more
- M&T Bank (North Palm Beach, FL)
- …in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and ... reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned.… more