- Raymond James Financial, Inc. (St. Petersburg, FL)
- …and microservices-based components, enabling automation of alerts, investigations, reporting, and escalation logic. + Define the strategic application of AI and ... machine learning within the AML and Fraud technology ecosystem-identifying high-impact use cases such as anomaly detection, entity resolution, and alert prioritization, and ensuring model integration aligns with platform architecture, regulatory expectations,… more
- SHI (Tallahassee, FL)
- …and resolution of incidents, identify trends, and review tickets prior to escalation . + May assist in recruitment processes, maintaining the service catalog, and ... developing staff training plans to meet department goals. + Lead renewal discussions with customers and manage the renewal process through completion. **External Qualifications:** + 2+ years working in a direct Customer support role - preferably in a global… more
- Citigroup (Tampa, FL)
- …Laws and Regulations, Management Reporting, Policy and Procedure, Referral and Escalation , Risk Controls and Monitors, Risk Identification and Assessment, Risk ... Remediation. **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. **Anticipated Posting Close Date:** Aug 15, 2025 _Citi is an equal opportunity employer, and qualified candidates will receive consideration without… more
- Safran (Sarasota, FL)
- …carried out by the supplier and SQA (Supplier Quality Analyst) * Lead the escalation process ; in quality and logistics * Deploy and monitor quality agreements (GRP ... 0087 ) * Manage supplier approvals, ensure that quality requirements are taken into account by suppliers * Lead supplier maturity upgrading plans and promote best practices (MRPII, QRQC, 8D, AMDEC, SPC, etc ), support suppliers in the implementation of… more
- Shuvel Digital (Pensacola, FL)
- …orient, train, and mentor staff; monitor incident management queues; address client escalation issues; and interface with clients as needed. The CIRT Deputy Manager ... is expected to be process oriented and accountable for the overall success of the CIRT's Cyber Defense Mission. Responsibilities include: * Support managing CIRT team consisting of up to 30 cyber defense analysts providing cyber detection, incident response,… more
- Citigroup (Tampa, FL)
- …with laws, policies, and ethical standards; uphold transparency in issue escalation and reporting. **Qualifications:** 10+ years of finance technology experience ... including Java,J2EE, SPRING, Oracle, Mybatis, Hibernate, SVN, Java Scripts, SQL Developer, EXT-JS, SOAP UI, AWS, Big Data, Spark, Jenkins, Bitbucket, RTC, IntelliJ, Hadoop, Snowflake, Lambda, TIBCO, Spring boot, OpenShift Docker, WebSphere, PL/SQL, Toad,… more
- Signature Aviation (Orlando, FL)
- …and within budget while minimizing risks. + Evaluate Vendor Performance; Serve as escalation point to FBOs for maintenance and repair initiatives. + Collaborate with ... procurement teams to establish and implement service-level agreements with service providers for key repair and maintenance expenditures. + Oversee budget management, expense tracking, and financial approvals for facility-related projects. **Minimum Education… more
- ServiceNow, Inc. (Orlando, FL)
- …to meet team objectives. + Communicates and acts as the technical escalation point of contact to facilitate collaboration, decision-making, and internal and customer ... alignment. + Responsible for high customer satisfaction as reflected in Customer Survey scores. Promoting continuous improvement practices for accelerators and delivery/engagement materials. + Develop and maintain strong working relationships with other teams… more
- Comerica (Fort Lauderdale, FL)
- …area(s). To ensure appropriate product stability. To ensure an efficient escalation and resolution protocol is in place for production (system/operational) issues ... and outages. For continuous improvement of production (system/operational) processes. To evaluate/review customer complaints, concerns and suggestions relative to assigned product(s). Qualifications Position Qualifications: + Bachelor's degree from an… more
- USAA (Tampa, FL)
- …from team members to resolve complex issues and to identify appropriate issues for escalation . + Controls access to USAA property and delivery access at entry gates, ... turnstiles, and visitor lobbies. Provides information and direction to employees, visitors and contractors. + Provides armed response and resolution to critical incidents, such as, workplace violence, active shooter events, bomb threats and other security… more