- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …position. The Support Analyst must be able to identify situations that require escalation . Most of a Support Analyst's work consists of customer service, email ... issuer to ensure all necessary information is gathered + Understand and follow escalation criteria to forward issues where the requests are not resolved promptly +… more
- Wells Fargo (New York, NY)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Graham Windham (Bronx, NY)
- …Progress notes and Connection Trainings, Addressing crisis issues and de- escalation , Motivational interviewing and professional boundaries in the workplace, Family ... Progress notes and Connection Trainings, Addressing crisis issues and de- escalation , Motivational interviewing and professional boundaries in the workplace, Family… more
- Amazon (New York, NY)
- …to coordinate large, multi-functional projects on-time, anticipate bottlenecks, provide escalation management, make trade-offs, and balance business needs versus ... to ensure successful launch. You lead by example, are the primary point of escalation , challenge the team and stakeholders to grow and develop, and build the right… more
- Bank of America (New York, NY)
- …program across GRM on behalf of DSME to ensure robust oversight, and escalation processes across GRM, working with GRM Data Steward Executives (DSEs) and DSME ... teams. + Develop consistent GRM-wide Standards adherence metrics, establish monitoring dashboards and leadership reporting protocols. + Drive thought leadership, elevate GRM's data priorities, and influence definition of enterprise data Standards and Policies… more
- UHS (Norwich, NY)
- …providers and property, and they include responding to alarms, emergency requests, de- escalation tactics, and resolving safety incidents. At times, it will be ... expected that Security Officers manage agitated or aggressive patients or visitors. Primary Department, Division, or Unit: Security Services, UHS Chenango Memorial Hospital Primary Work Shift: Night Regular Scheduled Weekly Hours: 36 Compensation Range: $15.61… more
- Evolent (Albany, NY)
- …**What You Will Be Doing:** + The day-to-day point of contact and escalation representing IQ technically for assigned scope + Responsible to escalate risks and ... issues in coordination with the lead / manager for status reporting + Responsible to enforce department standards as directed by the lead / manager + Consult for test plan creation, maintenance, approval, & socialization (level set) by the lead / manager +… more
- Bath & Body Works (Forest Hills, NY)
- …on safety and security incidents. + Problem-solve extreme store events using brand de- escalation tactics. + Assist the store team with driving a strong physical ... security culture by educating and upholding all BBW policies and procedures. + Educate and develop the store team regarding shortage and safety behaviors. + Collect, document, and communicate asset protection (AP) trends, theft, and fraud intelligence with… more
- Northern Rivers Family Services (Albany, NY)
- …mentoring and coaching to direct care staff in trauma-informed care and de- escalation techniques. + Use ARC, and clinical knowledge to promote recovery-oriented, ... strength-based approaches in daily therapeutic activities. + Review ICSP and complete staff Debrief in accordance with restraint policy. + Work with families to implement behavior strategies in home and community settings to facilitate return to home and… more
- Deloitte (Jericho, NY)
- …related activities including stakeholder management, team management, reporting, escalation and communication management. * Business Development: Develop and ... maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies * People Development: Perform role of… more