- Comcast (New York, NY)
- …and approve key deals. + Engage the Director, Deal Desk as needed for escalation and issue resolution with key deals. + Working with the Director, contribute to ... the definition, implementation, and optimization of the end-to-end Deal Desk process to accelerate time-to-close for all new business, renewals, and up-sells, including: + Managing and prioritizing intake/pipeline of active deals and determining the optimal… more
- Ellis Medicine (Schenectady, NY)
- …and procedure. + Reports observations to RN in a timely manner and follow escalation policy if warranted. + Performs venipuncture (ED) to obtain blood specimens for ... laboratory analysis where applicable. + Collects urine, stool and sputum specimens for analysis and culture as directed by RN. Customer Service: + Demonstrates tact, diplomacy and sensitivity when interacting with patients, visitors, physicians, and… more
- Citigroup (Getzville, NY)
- …delivering solutions while collaborating with multiple stakeholders. + Be a senior escalation contact for internal and external stakeholders. Understand the scope of ... the issues and escalate them accordingly. + Identify procedure gaps and actively manage the streamlining of related work processes within your team. + Develop a good understanding of products, processes, and industry practices and standards within your team. +… more
- Hillside Family of Agencies (Rochester, NY)
- …demonstrate proficiency in behavior management, the use of crisis de- escalation /intervention techniques and physical interventions (holds) when needed consistent ... with Therapeutic Crisis Intervention (TCI) protocols. + Mentor and train Youth Care Professional I and II staff. + Maintain a thorough awareness of all procedures relating to emergencies. + Complete and maintain documentation in medical record system and daily… more
- Northern Rivers Family Services (Albany, NY)
- …crisis prevention and intervention techniques; assist classroom staff with de- escalation techniques; teach students appropriate behavior strategies. Requirements and ... Education: + Requires a Bachelor's degree in Special Education (Master's Degree preferred) or subject area, and ability to work with students who demonstrate serious emotional and behavioral challenges, ages 6-21. General education certification with… more
- Kenmore Tonawanda UFSD (Buffalo, NY)
- …system; Conduct searches as directed; Provide verbal direction and utilize de- escalation tactics with students to avoid verbal or physical altercations; Utilize ... specialized training and skills when necessary to provide physical intervention and restraint; Conducts investigations concerning loss of property, completing all required reports; Performs daily documentation duties such as logging incidents; May operate… more
- Citigroup (New York, NY)
- …monitor the Banker-led sales processes and pipeline to help step-in as an escalation point if required to deliver optimal solutions to clients. + Ensure consistent, ... proficient delivery of all sales management reporting and disciplines including account planning, calling intensity and lead generation. + Ensure that our upstream sales process (prospecting, origination, deal design, among other) supports a world class… more
- Ellis Medicine (Schenectady, NY)
- …Licensure verification + Certification requirements + Chain of Command and Escalation policies + Communicates clearly, provides feedback and listens effectively; ... enables and builds bridges to ensure job and customer satisfaction; is objective and follows the tenants of a Just Culture and High Reliability. + Seeks achievement of Commission on Cancer Accreditation within three (3) years in collaboration with the entire… more
- Citizens (New York, NY)
- …administrative procedures to ensure adherence to policies. + Serve as a point of escalation for key issues or time sensitive decisions. + Leverage shared functions & ... centers of excellence to support portfolios ensuring soundness & implementation of credit and collections policies in partnership with shared collections function, Appropriate risk appetite for portfolios leveraging shared function expertise, governance &… more
- CUNY (New York, NY)
- …leadership to ensure a fair and equitable process. + Serves as a point of escalation and provides guidance on various types of leave requests to HR team members. + ... Evaluates unique or challenging leave scenarios and provides clear, actionable recommendations to HR staff to support consistent decision-making. + Provides direction and leadership to administrators and staff on HR policies, procedures, guidelines, and… more