- IBM (New York, NY)
- …and in support of, HashiCorp's products and the surrounding ecosystem and an escalation path to progress strategic opportunities across the entire customer journey * ... Establish and maintain an understanding of the overall HashiCorp technology portfolio * Assist in sophisticated technical due diligence activities supporting our moments that matter such as Discovery, Technical Validation, Onboarding, Consumption, and… more
- Meta (New York, NY)
- …support strategies tailored to each program, ensuring efficient issue resolution and escalation processes 2. Advocate for partner needs by influencing product and ... policy teams to create scalable solutions 3. Provide partners with education and support on platform policies, best practices, and monetization strategies 4. Create and curate educational content to help partners address common issues and maintain compliance… more
- TD Bank (Granville, NY)
- …to High risk potential (loss/reputational) + Acts as the highest point of escalation /contact within the store for issues raised from customers, other internal groups ... and/or partners + Originates loan applications, handles Conditions of Lending and conducts loan closings + Maintains an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry) **Education & Experience:** + Undergraduate degree… more
- GovCIO (Albany, NY)
- …maps, with alignment to goals and operations plans. + Serve as an escalation point for customer concerns if/when they arise and identify appropriate resolutions to ... achieve client satisfaction in a timely manner. + Provide product related leadership and direction to clients, key stakeholders, and executive leadership. + Provide advice on product line performance improvement through automation, continuous integration… more
- JPMorgan Chase (New York, NY)
- …reporting to uncover areas for improvement. This includes prompt review and escalation of our organization's OKRs and health metrics, such as financial metrics ... and span of control. + Establish control points to maintain timely oversight into vendor management engagements that maximize JPM assets. + Build trust and rapport through all interactions to deliver the right outcomes for the business. **Required… more
- Mount Sinai Health System (Brooklyn, NY)
- …11. Coaches/mentors Associate Directors and Clinical Nurse Managers in the escalation of potential safety hazards and validation of compliance with hospital ... and departmental ensure and procedures and regulatory agency standards. 12. Fosters a professional practice environment through facilitation of collegial interdisciplinary relationships, peer review, nursing research, innovation and joint practice arrangement… more
- News Corp (New York, NY)
- …service integration and service improvement across business units * Act as the escalation point for all Business critical requests and incidents * Train, coach and ... mentor local Support Technicians including career development * Provide data and reporting of KPIs and trends to IT department and others in ad-hoc, weekly, monthly and as needed * Continually analyze support calls to ensure quality of service * Oversee the… more
- Amazon (New York, NY)
- …project status to a broad audience and be willing to follow appropriate escalation channels to ensure delivery as planned. Basic Qualifications - 5+ years of ... technical product or program management experience - Experience owning/driving roadmap strategy and definition - Experience with feature delivery and tradeoffs of a product - Bachelor's degree - 5+ years experience working as a functional lead or product… more
- Graham Windham (New York, NY)
- …practicing skills taught in orientation and professional development including- de- escalation , mediation and mindfulness. + Use positive youth development techniques ... to challenge and encourage the children/youth. + Attend mandatory staff meetings and professional development trainings. + Ensure that the learning environment is clean, safe and materials are prepared ahead of class time + Use positive classroom management… more
- Westchester Jewish Community Services (Peekskill, NY)
- …deliver services to individuals who are in mental health crisis. This includes de- escalation , assessment and referral to help clients live safely and prevent future ... crisis. + Being a part of our cohesive and collaborative teams, comprised of licensed Clinicians, Peer Specialists, student intern and administrative assistant. + Following-up with clients for 2-4 weeks after initial crisis response with the aim to link client… more