- M&T Bank (Buffalo, NY)
- …in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and ... reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned.… more
- New York State Civil Service (Rochester, NY)
- …include, but are not limited to:* Participate in the identification, triage, and escalation of security events. * Respond to customer phone calls and emails in ... a professional manner.* Analyze emails for malicious content and respond to customers with appropriate actions.* Follow all established procedures, workflows, and tasks related to NYSOC activities. * Ensure identified incidents are escalated efficiently.*… more
- Amazon (New York, NY)
- …ideas implemented. - Anticipate bottlenecks, assess risks, mitigate issues, provide escalation management, anticipate and make trade-offs - Have strong communication ... skills and experience working across diverse stakeholder groups - Represent Amazon when meeting with senior executive teams from top customers and build long term strategic relationships A day in the life - You lead the frontline team tasked with enabling… more
- Citigroup (Getzville, NY)
- …**Most Relevant Skills** Analytical Thinking, Business Acumen, Constructive Debate, Escalation Management, Issue Management, Policy and Procedure, Policy and ... Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management. **Other Relevant Skills** For complementary skills, please see above and/or contact the recruiter. **Anticipated Posting Close Date:** Aug 29, 2025 _Citi is an… more
- Robert Half Technology (New York, NY)
- …being responsible for all communication and the technical resolution * Follow the escalation process to ensure a consistent and detail oriented IT support service is ... offered to the firm * Carry out Root Cause analysis to understand why an issue occurred and create applicable knowledge base articles that are beneficial to the Engineering Team & the user population. * Manage all end user administration for… more
- Queensbury UFSD (Queensbury, NY)
- …needs including but not limited to implementing behavioral plans, employing de- escalation strategies, engaging in physical restraints; + Assists in proctoring and ... other tasks related to the administration of examinations; + Assists with study hall, corridor, lunchroom, & other monitoring duties; + Assists in correcting test papers, recording of grades, maintaining of files and preparing of statistical reports; + Able to… more
- Hillside Family of Agencies (Rochester, NY)
- …and appropriately address aggressive behavior through approved interventions and de- escalation techniques, which may include the use of physical interventions ... (ie holds). + Ability to meet the highest standard for ethical and professional conduct towards all. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the… more
- BlackRock (New York, NY)
- …transaction process, and provide management reporting + Assist with the internal escalation and assessment of higher risk alternative and direct private transactions ... to internal stakeholders and committees (eg, the Reputational Risk Committee) + Support compliance with FC regulations for private funds established in the AMRS Region + Assist with the development and implementation of policies and procedures related to… more
- Lumen (Albany, NY)
- …essential as they will support their direct reports by providing guidance, escalation support, and workload prioritization. **Location** This is a remote position ... open to candidates based anywhere in the US **The Main Responsibilities** + Lead and manage a high-performing legal team, overseeing resource planning, work-product quality, and team performance. + Evaluate cost-effectiveness of legal activities and identify… more
- Molina Healthcare (NY)
- …relationship with Corporate EPMO and IT. Manage the issue escalation /resolution process. **KNOWLEDGE/SKILLS/ABILITIES** + Manages programs using staff and matrixed ... resources with oversight from AVP and VP as needed + Serves as industry Subject Matter Expert in the functional area and leads programs to meet critical needs + Escalates gaps and barriers in implementation and compliance to AVP, VP and senior management +… more