- Robert Half Technology (New York, NY)
- …being responsible for all communication and the technical resolution * Follow the escalation process to ensure a consistent and detail oriented IT support service is ... offered to the firm * Carry out Root Cause analysis to understand why an issue occurred and create applicable knowledge base articles that are beneficial to the Engineering Team & the user population. * Manage all end user administration for… more
- Queensbury UFSD (Queensbury, NY)
- …needs including but not limited to implementing behavioral plans, employing de- escalation strategies, engaging in physical restraints; + Assists in proctoring and ... other tasks related to the administration of examinations; + Assists with study hall, corridor, lunchroom, & other monitoring duties; + Assists in correcting test papers, recording of grades, maintaining of files and preparing of statistical reports; + Able to… more
- Hillside Family of Agencies (Rochester, NY)
- …and appropriately address aggressive behavior through approved interventions and de- escalation techniques, which may include the use of physical interventions ... (ie holds). + Ability to meet the highest standard for ethical and professional conduct towards all. Physical Demands & Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the… more
- BlackRock (New York, NY)
- …transaction process, and provide management reporting + Assist with the internal escalation and assessment of higher risk alternative and direct private transactions ... to internal stakeholders and committees (eg, the Reputational Risk Committee) + Support compliance with FC regulations for private funds established in the AMRS Region + Assist with the development and implementation of policies and procedures related to… more
- Lumen (Albany, NY)
- …essential as they will support their direct reports by providing guidance, escalation support, and workload prioritization. **Location** This is a remote position ... open to candidates based anywhere in the US **The Main Responsibilities** + Lead and manage a high-performing legal team, overseeing resource planning, work-product quality, and team performance. + Evaluate cost-effectiveness of legal activities and identify… more
- Molina Healthcare (NY)
- …relationship with Corporate EPMO and IT. Manage the issue escalation /resolution process. **KNOWLEDGE/SKILLS/ABILITIES** + Manages programs using staff and matrixed ... resources with oversight from AVP and VP as needed + Serves as industry Subject Matter Expert in the functional area and leads programs to meet critical needs + Escalates gaps and barriers in implementation and compliance to AVP, VP and senior management +… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …to communicate with and properly utilize senior IT staff. + Ensure timely escalation of customer problems when necessary, by documenting the impact to the customer ... and by assigning an appropriate priority and resolution target. + Ensure problem resolution by initiating and tracking problem assignments to Help Desk resources, vendors, and other IT staff, and by keeping the customer updated on the status of problem… more
- JPMorgan Chase (New York, NY)
- …+ Assist the team in identifying and escalating issues through formal escalation channels and facilitating timely and effective resolutions. + Interact regularly ... with colleagues in other lines of business and other regions on regulatory matters, cross border questions, compliance risk assessments, project management and formulating consistent approaches on corporate regulatory policies. + Identify compliance and… more
- Queensbury UFSD (Queensbury, NY)
- …needs including but not limited to implementing behavioral plans, employing de- escalation strategies, engaging in physical restraints; + Assists in proctoring and ... other tasks related to the administration of examinations; + Assists in correcting test papers, recording of grades, maintaining of files and preparing of statistical reports; + Assists as needed with general supervision/monitoring of students, health care,… more
- Bausch + Lomb (Albany, NY)
- …all customer issues in appropriate manner through formal and informal escalation methods to secure timely resolution to customer problems. Maintains company ... assets, including parts inventory and test equipment assigned. Develops a thorough command of the ophthalmic industry terminology, procedures, and technology as needed to provide support on products manufactured and distributed by B+L and for B+Ls customers.… more