- Community Housing Innovations (New York, NY)
- …and DHS food safety guidelines. + Provides limited crisis intervention and de- escalation to residents, when necessary, until CHI professional staff Case Managers, ... Program Managers or Director of Emergency Housing can be contacted and/or intervene. Contacts supervisor and/or the proper authorities as needed. + Prevents loss of income to CHI because of vacancy loss, and lost shelter payments, property, etc. + Ensure that… more
- New York State Civil Service (Albany, NY)
- …24x7x365 on-call network support, on a rotating basis, for troubleshooting, escalation and ticket resolutions.* Report network outages, degradation of services or ... severely impactful events to senior management immediately so that upper ITS management may be briefed if necessary.* Review agency network connectivity and access requirements.* Participate in network performance analysis, training, and capacity planning.*… more
- KeyBank (Albany, NY)
- …including task assignment, monitoring for completion within established SLA's with management escalation in advance of possible misses + Assist management by acting ... as a point person for day to day processing issues and complex clerical questions, knowing when to escalate to management for ultimate resolution. + Serve as a functional team member supporting production during times of need + Provide unsurpassed service to… more
- American Express (New York, NY)
- …transactions across diverse categories and jurisdictions. + Act as an escalation point for complex negotiations and strategic vendor engagements. + Design ... and implement scalable legal support and engagement models, including workflows, playbooks, templates and training programs. + Champion innovation in legal service delivery, including the proactive use of automation and AI to streamline routine contracting and… more
- TD Bank (New York, NY)
- …corporate direction + A senior risk professional experienced in the identification and escalation of risk issues from a variety of subject areas **Who We Are:** ... TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and… more
- Hillside Family of Agencies (Auburn, NY)
- …apply the continuum of crisis prevention and intervention through verbal and non-verbal de- escalation skills to reduce risk. This may include the use of protective ... interventions and Therapeutic Crisis Intervention (TCI) approved physical restraints. + Build professional relationships that support the individual development and success of residents; foster a safe, caring and supportive environment that promotes growth,… more
- Meta (Albany, NY)
- …to end, and remain flexible on a dynamic account 5. Serve as the escalation point for client-related issues, ensuring prompt and effective resolution 6. Travel as ... needed **Minimum Qualifications:** Minimum Qualifications: 7. 12+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles 8. 3+ years of experience as proven advisor influencing executives and clients 9.… more
- US Foods (Clifton Park, NY)
- …and matches HR solutions to identified gaps. Serves as the area escalation point on employee relations issues of significant complexity. **ESSENTIAL DUTIES AND ... RESPONSIBILITIES** * Drive achievement of key results for the area. * Collaborate with Business Leaders to influence business strategy based on a deep understanding of the business implications for the area, including employee and labor relations. *… more
- GE HealthCare (NY)
- …manner, ordering repair parts, and managing cycle times. + Utilize the GEHC escalation process, as needed, and work closely with region and national support to ... define and implement corrective action plans to resolve customer issues in a timely manner. + Serve as a member of the account community for key accounts. + Effectively engage commercial counterparts, identify potential sales leads, participate in sales… more
- Binghamton University (Binghamton, NY)
- …and off-campus support services + Providing support for petition review and escalation + Developing, planning, and participating in recruitment materials and events ... (some travel required) + Creating and maintaining advising guides and transfer agreements + Managing online program yield initiatives, including communication streams and calling projects + Performing timely application review + Managing transfer course… more