- KeyBank (Albany, NY)
- …including task assignment, monitoring for completion within established SLA's with management escalation in advance of possible misses + Assist management by acting ... as a point person for day to day processing issues and complex clerical questions, knowing when to escalate to management for ultimate resolution. + Serve as a functional team member supporting production during times of need + Provide unsurpassed service to… more
- American Express (New York, NY)
- …transactions across diverse categories and jurisdictions. + Act as an escalation point for complex negotiations and strategic vendor engagements. + Design ... and implement scalable legal support and engagement models, including workflows, playbooks, templates and training programs. + Champion innovation in legal service delivery, including the proactive use of automation and AI to streamline routine contracting and… more
- TD Bank (New York, NY)
- …corporate direction + A senior risk professional experienced in the identification and escalation of risk issues from a variety of subject areas **Who We Are:** ... TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and… more
- Hillside Family of Agencies (Auburn, NY)
- …apply the continuum of crisis prevention and intervention through verbal and non-verbal de- escalation skills to reduce risk. This may include the use of protective ... interventions and Therapeutic Crisis Intervention (TCI) approved physical restraints. + Build professional relationships that support the individual development and success of residents; foster a safe, caring and supportive environment that promotes growth,… more
- Meta (Albany, NY)
- …to end, and remain flexible on a dynamic account 5. Serve as the escalation point for client-related issues, ensuring prompt and effective resolution 6. Travel as ... needed **Minimum Qualifications:** Minimum Qualifications: 7. 12+ years of experience in performance marketing, digital marketing, or client-facing strategy and consulting roles 8. 3+ years of experience as proven advisor influencing executives and clients 9.… more
- US Foods (Clifton Park, NY)
- …and matches HR solutions to identified gaps. Serves as the area escalation point on employee relations issues of significant complexity. **ESSENTIAL DUTIES AND ... RESPONSIBILITIES** * Drive achievement of key results for the area. * Collaborate with Business Leaders to influence business strategy based on a deep understanding of the business implications for the area, including employee and labor relations. *… more
- GE HealthCare (NY)
- …manner, ordering repair parts, and managing cycle times. + Utilize the GEHC escalation process, as needed, and work closely with region and national support to ... define and implement corrective action plans to resolve customer issues in a timely manner. + Serve as a member of the account community for key accounts. + Effectively engage commercial counterparts, identify potential sales leads, participate in sales… more
- Binghamton University (Binghamton, NY)
- …and off-campus support services + Providing support for petition review and escalation + Developing, planning, and participating in recruitment materials and events ... (some travel required) + Creating and maintaining advising guides and transfer agreements + Managing online program yield initiatives, including communication streams and calling projects + Performing timely application review + Managing transfer course… more
- US Bank (New York, NY)
- …or human errors. Accountable for the active identification, response and/or escalation of risks as appropriate. Influences policies and procedures to maximize ... profit potential and minimize regulatory exposure. Accountable for an effective partnership between the Line of Business and the Lines of Defense. Manages a team of RCA Professionals with responsibility for staffing, performance management, prioritizing,… more
- MTA (New York, NY)
- …manager delegates workloads to team members and serves as the primary escalation point for MTA stakeholders within Transactional Procurement. Additionally, the role ... includes responsibilities for group recruiting, staff development, and performance appraisals to ensure a high-performing team. RESPONSIBILITIES : Transactional Procurement Management: + Manages team responsible for processing requisitions using non-RFP market… more