- Meta (Albany, NY)
- …with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents 4. Partner alongside the best engineers in the ... industry working on the coolest stuff around, the code and systems you work on will be in production and used by billions of people all around the world **Minimum Qualifications:** Minimum Qualifications: 5. 7+ years of experience in *nix (Linux or another… more
- M&T Bank (Buffalo, NY)
- …in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and ... reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned.… more
- Mastercard (Harrison, NY)
- …in periodic and/or ad-hoc meetings. * Serve as a first point of escalation for internal control matters and provide consultation on internal control activities. * ... Implement initiatives to strengthen existing controls and optimize business processes. May highlight potential exposures for communication to leadership. * Interface with external auditors regarding the application of US GAAP to certain transactions and… more
- M&T Bank (Buffalo, NY)
- …in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and ... reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned… more
- National Safety Council (Syracuse, NY)
- …empathy, listening, and service techniques to defuse situations and avoid call escalation . + Provide specific and unique program / schedule information accurately to ... customers. + Efficiently communicate through chat and email to research and resolve enrollment / completion issues. + Accurately input student data and process live credit card payments while maintaining PII and PCI compliance. + Clearly and concisely document… more
- CBRE (Catskill, NY)
- …Valley, NY project management team. This includes project documentation preparation, escalation for commitment, invoice & pay application processing, and financial ... reconciliations. This job is part of the Project Management function. They are responsible for the management of projects from initiation through completion. Projects consist of high-end commercial projects including interiors, dry labs, data centers, and… more
- Citigroup (New York, NY)
- …+ Performs controlled resolution of incidents and problems including prioritization and escalation to relevant groups when appropriate, root cause analysis of all ... problems with follow-through to resolution. **Qualifications** + Demonstrated experience in an Application Support, Production Management, or related role would be preferred + Experience installing, configuring, or supporting business applications. +… more
- VaynerMedia (New York, NY)
- …our most strategic client relationships, acting as the ultimate point of escalation . Develop and steward powerful relationships with key technology partners and ... senior client stakeholders that will drive our reputation and capabilities in the marketplace. + Business Growth: own the P&L for the Paid Search (SEM) practice. Lead the SEM component of high-stakes new business engagements, from RFP completion and strategy… more
- YAI (Forest Hills, NY)
- …and employing person-centered thinking to support positive interactions and prevent further escalation . + Serves as a member of a highly effective team (teamwork ... within the circle of support), providing feedback and communicating programmatic needs to members of team and maintaining a solution-oriented approach during conflicts; communicates concerns and/or issues with team dynamics and situations with persons… more
- GovCIO (Albany, NY)
- …of an issue, including the determination and provision of workaround solution or escalation to service owners + Ensure delivered solutions are realized in time frame ... committed; work in conjunction with project sponsors to size and manage scope and risk + Provide thought leadership in industry and to fellow team members across business and technical project dimensions solving complex business requirements **Knowledge with… more