- Logitech (Albany, NY)
- …at trade, channel, customer and online events. + Work with support escalation engineers, partner support channels, and our internal development teams to resolve ... field issues. + Align with the leadership team on major decisions, following a stage gate process with extended team and stakeholders. **What You Bring** + Proven experience in Video Collaboration or Unified Communication space is a must. + Have a real passion… more
- Capgemini (NY)
- …offerings to the client and continually increase value to the client + Provide escalation point for the customer and work with Managers from other service lines ... within Capgemini to ensure that service provision meets both SLAs & expectations + Ensure that Capgemini is positioned effectively within client at board and senior management level and is well represented for potential major new projects or bids + Responsible… more
- M&T Bank (Amherst, NY)
- …in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and ... reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned.… more
- GovCIO (Albany, NY)
- …of an issue, including the determination and provision of workaround solution or escalation to service owners + Ensures delivered solutions are realized in time ... frame committed; work in conjunction with project sponsors to size and manage scope and risk + Provides support and technical governance + Provides industry thought leadership to fellow team members across business and technical project dimensions solving… more
- OLV Human Services (Buffalo, NY)
- …are therapeutic, respectful and trauma sensitive. + Utilizes preventative and de- escalation techniques that are consistent with Therapeutic Crisis Intervention (TCI) ... + Completes all required paperwork (eg: ICMP, BIP, monthly summaries, daily logs etc.) including electronic record entry. + Performs any other duties listed on the program specific responsibility checklist assigned by the supervisor. Skills: + Computer skills… more
- Kyndryl (Rye Brook, NY)
- …to keep the project moving. + Provide final sign-off for projects. Serve as an escalation resource for Tier 2 & 3 issues. **Your Future at Kyndryl** Every position ... at Kyndryl offers a way forward to grow your career, from a Product Owner to Principal Architect - we have opportunities for that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major… more
- Envision Horizons (New York, NY)
- …Target, and Criteo driving efficiency and scalability + Serve as the escalation point for media-related challenges, troubleshooting issues with the team + Stay ... current on industry trends and platform updates to keep strategies competitive. + Assist in recruiting and onboarding new media talent, ensuring proper training and readiness + Contribute to internal process improvements for better workflows and collaboration… more
- Amazon (Port Chester, NY)
- …- Provide peer-to-peer feedback on processes and standards, serving as the escalation point to assist associate peers in solving customer issues, where appropriate. ... - Contribute to continuous improvement of the customer experience and operations by participating in the development of best practices. - Help identify and communicate barriers and trends that contribute to the customer and associate experience and support the… more
- TD Bank (New York, NY)
- …segment leaders + Accountable for own work and sometimes others; acts as an escalation point or knowledge resource for others in their own area + Integrates ... knowledge of the enterprise function's or business segment's overarching strategy in leading program design, policy formulation or operating standards within one or more areas of expertise + Anticipates emerging business trends and regulatory/risk issues as a… more
- Axis (New York, NY)
- …oversight claim files involving complex and severe loss as defined by escalation criteria and claims guidelines. + Ensuring TPA compliance with reportable criteria ... via regular auditing and stewardship meetings. + Claim Performance: Ensure timely and appropriate claim handling, legal and vendor expenses, exposure evaluations, and reserving- including appropriate use of signal reserves as well as the sensitivity projection… more