- ICON Clinical Research (Farmingdale, NY)
- …a study by creating and updating the study specific Communication and Escalation Plan. Ensure adherence to the protocol specific monitoring plan. Maintain clinical ... study specific study files and ensure that all appropriate documents are properly maintained. Ensure that all necessary documents are archived at study closure. + Provide Sponsors with study management reports. Provide client with support on ICOLabs system.… more
- University of Rochester (Albany, NY)
- …break/fix support, researching and solving problems, and serves as a final escalation point on complex issues. Provides on call support after hours as ... defined by the application support requirements. + Provides direction to technical and functional personnel. Handles escalations or more complex or interdisiplinary requests for support services, including validation of system fixes, enhancements, interfaces,… more
- Publicis Groupe (New York, NY)
- …Company benefits, policies, and procedures + Functions as primary contact and escalation point for payroll and benefit questions + Liaises with our internal ... data team (The People Center) to process employee data - new hires, compensation changes, terminations, leaves, etc. + Assists with new hire set up and onboarding. Works in concert with Finance, IT, and Facilities to ensure effective onboarding for all new… more
- University of Rochester (Rochester, NY)
- …Specialists respond to CPEP, and/or inpatient psychiatric units to support the de- escalation of patients, by providing patients with emotional and tangible support ... to regain behavioral control + The Crisis Specialists provide reassurance, validation and support within understanding of being trauma informed and person centered in their approach. + Communicates with unit staff and Department of Public Safety as necessary… more
- Rubrik (Albany, NY)
- …lessons learned. + Guide and train junior analysts, serving as an escalation point for complex investigations and process questions. + Contribute to overall ... program maturity by providing feedback and ideas to refine and enhance detection capabilities and response processes. **Experience you'll need:** + 8+ years of progressive experience in cybersecurity, with at least 2+ years specifically in a security incident… more
- Publicis Groupe (New York, NY)
- …or presenting during town halls where appropriate. + Serve as a **point of escalation ** with the ability to analyze the situation and make informed decisions to ... resolve the issue when introducing or incubating new solutions. **Qualifications** **Qualifications** + A minimum of 10+ years of digital advertising industry experience (preferably adtech or programmatic) with over 3+ years working across a tech stack… more
- University of Rochester (Rochester, NY)
- …technical application, database, server, and security configuration questions. Serves as an escalation point for support and provides on-call support after hours as ... defined by the application support requirements. Works with, and may lead, various technical and functional personnel as needed to fulfill requests for technical support, including application, system to system integrations, and security administration.… more
- University of Rochester (Rochester, NY)
- …Admin staff or Program Director when appropriate/necessary. + Provides validation and de- escalation skills as patient/support person (s) are linked to the Licensed ... staff member. **Care Collaboration:** + Helps identify resources for current clients. + Updates resource lists for Social Work and Patient and Family Services providers. + Collaborates with the licensed social work team. + Maintains the daily audits of the… more
- Publicis Groupe (New York, NY)
- …practices, measurement, and process + Helping brands develop governance and escalation policies for social media + Cultivating strong relationships with 3rd ... party content providers and websites + Presenting to and strategizing with clients on specific brand social initiatives **Qualifications** **We're looking for strong, impactful work experience, which typically includes:** + 8+ years of digital marketing… more
- University of Rochester (Rochester, NY)
- …Injury Specialist) certification preferred. + Formal behavior management and de- escalation training through CPI (Crisis Prevention Institute) preferred. The ... University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University's Mission to Learn, Discover, Heal, Create - and Make the World Ever Better. In support of our values and those of our… more