- American Express (New York, NY)
- …execute proactive and predictive account management tactics to drive retention + Champion escalation resolutions in a timely and effective manner + Act as a ... + Identify and overcome objections + Gain competency with churn de- escalation and appropriately manage customer departures + Participate in continued education… more
- New York State Civil Service (Rochester, NY)
- …provide investigation of correlated security event feeds and the appropriate triage, escalation , and coordination with other NYSOC team members. The incumbent will ... event monitoring and response including the tracking, documentation, analysis, and escalation of cyber events activities.* Maintain schedules and shift assignments… more
- Wells Fargo (New York, NY)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Microsoft Corporation (New York, NY)
- …(eg, facial recognition, biometric analysis, or legally sensitive applications). + ** Escalation Management:** Determine when use cases require escalation to ... internal review boards such as the Deployment Safety Board or other governance entities. + **Approval Coordination:** Ensure all necessary approvals are obtained before development or deal sign-off, maintaining alignment with internal Responsible AI policies.… more
- Wells Fargo (New York, NY)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Wells Fargo (New York, NY)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Meta (New York, NY)
- …drive impactful outcomes 9. 24/7 crisis prevention including prevention, de- escalation , and response 10. Policy drafting, management, interpretation, and enforcement ... scale 24. Experience with 24/7 crisis management, including prevention, de- escalation , and response **Public Compensation:** $143,000/year to $205,000/year + bonus… more
- Wells Fargo (New York, NY)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- M&T Bank (Williamsville, NY)
- …their resolution. + Take ownership of the customer issue until resolution or escalation and follow-up with the customer once servicing is complete to ensure their ... in accordance with the Company's Risk Appetite. Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and… more
- Wells Fargo (New York, NY)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more