- RGP (New York, NY)
- …delivery blockers, issues and risks and recommend appropriate solutions or perform escalation to the appropriate levels and client / internal stakeholders as needed. ... + Facilitate program/project status updates, daily scrum meetings, sprint planning sessions, and sprint retrospectives meetings. + Support Scrum teams and product owners in capacity planning, scrum board usage, sprint backlog determination, management and… more
- Northern Rivers Family Services (Albany, NY)
- …record behavior data as requested; assist with crisis prevention; assist with de- escalation techniques with students. + Help implement behavior plans (BIP); record ... behavior data; and the completion of incident reports when requested. + Monitor, supervise and assist students during non-instructional periods within a variety of school environments (eg lunch, recess/breaks, bus loading/unloading, playground, classroom,… more
- City of New York (New York, NY)
- …in evaluating manager performance and identifying areas for follow-up or escalation . Data Management & Reporting Infrastructure: - Extract, validate, and maintain ... data using tools such as SQL, Access, and Excel; support reporting automation and process improvement efforts. - Ensure consistency and integrity across performance systems, custodial data feeds, and internal databases. Cross-Functional Collaboration: -… more
- City of New York (New York, NY)
- …necessary to gauge delivery performance of business team. - Serve as an escalation point for personnel related matters. - Ensure that standard operating procedures ... are documented by the business teams in a consistent and manner. - Participate in vendor design sessions to ensure that City business requirements are appropriately captured and approve / reject vendor deliverables accordingly. - Ensure that resources are… more
- Shrub Oak International School (Mohegan Lake, NY)
- …communication skills + Skilled in managing challenging behaviors and executing de- escalation technique + Demonstrated ability to achieve desired results working ... collaboratively in a dynamic environment by building strong relationships with multiple stakeholders, including students, families, faculty, and staff + Ability to lead, develop and mentor others + Ability and willingness to learn new skills + Ability to… more
- Citigroup (New York, NY)
- …**Other Relevant Skills** Laws and Regulations, Management Reporting, Referral and Escalation , Risk Remediation. **Anticipated Posting Close Date:** Aug 25, 2025 ... _Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other… more
- SHI (Albany, NY)
- …and resolution of incidents, identify trends, and review tickets prior to escalation . + May assist in recruitment processes, maintaining the service catalog, and ... developing staff training plans to meet department goals. + Lead renewal discussions with customers and manage the renewal process through completion. **External Qualifications:** + 2+ years working in a direct Customer support role - preferably in a global… more
- Community Housing Innovations (Commack, NY)
- …collecting referrals and information prior to assessment of client. + Provide de- escalation , assessment, and linkage to individuals in crisis + Conduct crisis ... assessments as part of CHI's crisis response for children/adolescents with full range of DSM diagnosis including mental health and substance use. WHAT DO I NEED? * Education: MSW from an accredited university * Licenses or Certificates: New York State Licensed… more
- WMCHealth (Valhalla, NY)
- …plans, status reports, and meeting minutes. + Risk Identification & Escalation : Identify project risks and issues, including dependencies involving external task ... ownership; manage necessary stakeholder follow-up and escalate complex issues or roadblocks to senior team members or leadership. + Collaboration & Teamwork: Work collaboratively with technical teams and stakeholders to achieve project objectives. + Continuous… more
- M&T Bank (Buffalo, NY)
- …to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management + Maintain M&T internal control standards, including timely ... implementation of internal and external audit points together with any issues raised by external regulators as applicable + Complete other related duties as assigned **Minimum Experience Required** + Minimum of Associates' degree and 15 years' proven and… more