• Escalation Manager

    Confluent (Harrisburg, PA)
    …Team. One Data Streaming Platform. **About the Role:** We are seeking an Escalation Manager to join our Global Technical Support organization at Confluent. This is ... an individual contributor role within the global Escalation Management team covering the US West PT shift....West PT shift. The position is remote. As an Escalation Manager, you will be responsible for supporting customers… more
    Confluent (07/12/25)
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  • ECS Customer Escalation Team - De-…

    SAP (Newtown Square, PA)
    …options for you to choose from. SAP Enterprise Cloud Services (ECS) Customer Escalation team is part of the ECS Global Customer Engagement organization. This team ... to ECS Delivery for the prioritization of continuous improvement initiatives. ECS Customer Escalation is spread across regions APJ, EMEA/MEE and the US. You will be… more
    SAP (07/18/25)
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  • IT Operations Analyst II

    TE Connectivity (Middletown, PA)
    …access. TE's IT Operations Teams provide timely resolution of problems or escalation on behalf of customer to appropriate technical personnel. They develop, ... Act as a liaison for urgent matters and compile necessary data for escalation teams. Contribute and assist as required within the team. Comfortable working during… more
    TE Connectivity (07/29/25)
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  • Controls System Facilities Program Manager

    Nordstrom (Elizabethtown, PA)
    …for system performance issues and provide analysis across all DC/FC's. In escalation events, act as first level escalation support for Control ... and objectives of Supply Chain DCFC buildings. + Act as first level escalation support for the Control Systems Techs/Leads, during and after business hours, provide… more
    Nordstrom (07/29/25)
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  • Deputy General Auditor

    The Cigna Group (Philadelphia, PA)
    …to align on status of audit activities and resolve matters requiring escalation timely. + Primarily responsible for final review of formal written deliverables ... and senior leadership are aware of status and timely escalation of matters requiring their attention. + Manages ...escalation of matters requiring their attention. + Manages escalation for issues requiring a higher degree of expertise… more
    The Cigna Group (07/12/25)
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  • SAP Enterprise Architect

    NTT America, Inc. (Harrisburg, PA)
    …Utilize the trusted advisor position to influence the client + Assessment of escalation situation + Project escalation management/ leading proper resolutions in ... escalation situations **D. Contacts** Internal Integration + Executive and LOB management + Sales team and presales team + NTT Data Business Solutions Inc. consulting organization + US + international + Staffing coordinator + Engagement director + VP… more
    NTT America, Inc. (07/09/25)
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  • Patient Safety Companion - PRN Pool - Days,…

    WellSpan Health (Lewisburg, PA)
    …falls, deters impulsive behaviors, prevents injury or escape, and provides de- escalation of patient behaviors. Provides simple assistance such as ambulation, simple ... + Patient care assistant/sitter Epic training. Upon Hire Required and + De- escalation class (8-hour class) Upon Hire Required **Knowledge, Skills, and Abilities:** +… more
    WellSpan Health (06/07/25)
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  • Teller 20 Hours Five City Center Allentown PA…

    Wells Fargo (Allentown, PA)
    …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
    Wells Fargo (08/02/25)
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  • Associate Personal Banker Media Branch

    Wells Fargo (Media, PA)
    …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
    Wells Fargo (08/02/25)
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  • Corrections Officer 3 - SCI Fayette

    Commonwealth of Pennsylvania (PA)
    …inmate altercations by using physical force or intervention strategies; requesting de- escalation assistance; AND ensuring appropriate actions were taken by staff and ... altercations by using physical force or intervention strategies AND requesting de- escalation assistance. + C. I have experience de-escalating altercations using… more
    Commonwealth of Pennsylvania (08/01/25)
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