- Devereux Advanced Behavioral Health (Homestead, PA)
- …their lives. + Monitor individuals' physical and emotional well-being, use de- escalation and emergency techniques, when necessary, + Develop and teach strategies ... to promote wellness and independence. + Collaborate with the treatment team including but not limited to psychiatrist, therapist, nurses and service coordinators. Keywords: _Diversion and Acute Stabilization, Mental Health Counselor, Behavioral Health… more
- Datavant (Harrisburg, PA)
- …strategy, execution, and local operations. + Serves as the primary escalation point for field facilities emergencies and provides 24/7/365 emergency support ... as needed. + Leads implementation and communication of Datavant's facilities strategic plan. + Partners cross-functionally with teams including Office Managers, Site Leaders, HR, Finance, Communications, and others to support initiatives and ensure alignment.… more
- St. Luke's University Health Network (Bethlehem, PA)
- …enters the updated information into electronic health record. + Serves as an escalation point for clinical patient issues and other POD team members requiring ... clinical support, and provides clinical advice based on clinical protocols and procedures. + Manages and responds to escalated electronic patient messages whenever not answering inbound patient calls and uses clinical judgment to prioritize and accommodate… more
- Cognizant (Harrisburg, PA)
- …and clearly communicate the business impact of MI/Hi Tickets . Conduct escalation to service teams, vendors, senior management, and leaders to ensure appropriate ... awareness, engagement and focus. . Post Incident setting up the Post Incident review process around the SOPs; RCA action items closure are some of the key metrics and expectations that the person is expected to drive. . Collate and analyses incident-based data… more
- Owens & Minor (Philadelphia, PA)
- …a sales team to manage client service levels. Serves as point of escalation in resolution of complex customer issues. Leverages extensive field operations experience ... to resolve customer issues. + Provides sales, product management and operational expertise to guide the sales to enhance existing business. Actively works to develop a dynamic sales force design to address current and future client support and servicing… more
- CAI (Harrisburg, PA)
- …of regional operations, ensuring profitability and cost control + Act as an escalation point for complex regional program issues and client concerns **What You'll ... Need** **Required:** + 10-15 years of progressive experience in MSP and Contingent Workforce Program Management, operations leadership, or senior account management within the contingent workforce and public sector staffing industry + Proven track record of… more
- WM (Harrisburg, PA)
- …other modern learning methodologies to foster innovation. + Act as the escalation point for client issues, ensuring expectations are managed and results delivered. ... + Partner with leaders to anticipate future capability needs and proactively design enablement strategies **III. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.… more
- Deloitte (Pittsburgh, PA)
- …related activities including stakeholder management, team management, reporting, escalation and communication management. * Business Development: Develop and ... maintain contact with top decision makers at key clients; organize and lead pursuit teams; participate and lead aspects of the proposal development process; contribute to the development of proposal pricing strategies * People Development: Perform role of… more
- Philips (Pittsburgh, PA)
- …IT, and other groups involved in the Philips Remote Services (PRS) escalation process + Implementing best practices and process improvements while diagnosing ... problems, applying effective solutions and determining follow up actions + Escalating unsolved problems to helpdesk organizations when needed; communicate progress to project manager and leadership + Initiate, support and drive remote Connectivity performance… more
- Humana (Harrisburg, PA)
- …to ensure alignment with objectives, progress tracking, and address any escalation needs. + **BAS Program Management:** Strategic oversight of program delivery ... through the BAS Lead, focusing on capability maturation, stakeholder alignment, and resource allocation. Coordinate high-level program direction while delegating detailed technical planning and execution to the BAS Lead. + **Coordinate with stakeholders** to… more
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