- C&S Wholesale Grocers, Inc. (Bethlehem, PA)
- …suggested actions, including approximate time required for repairs through defined escalation and communication procedures + Remove and replace mechanical or ... electro-mechanical parts of the conveyor system such as: broken chain, belting, rollers drive motors, realigning or replacing control system sensors (photo-eyes), proximity, etc. + Replace electrical or mechanical components of autonomous robots and perform… more
- PNC (Pittsburgh, PA)
- …leaders and engineers across multiple geographies. * Serve as the senior escalation point for platform issues, balancing business priorities with long-term system ... stability. Experience & Qualifications: * 5+ years of progressive experience in software/application management, with at least 3 years in technical leadership capacity * Strong technical background in Java-based platforms, microservices architecture,… more
- WellSpan Health (York, PA)
- …improvement and innovation. + Maintains proficiency in principals of de- escalation . + Completes documentation according to established standards. **Qualifications** ... **Minimum Education:** + High School Diploma or GED Required **Work Experience:** + 1 year Healthcare experience. Required **Licenses:** + Basic Life Support Upon Hire Required + Certified Nurse Aide Upon Hire Preferred **Knowledge, Skills, and Abilities:** +… more
- Coinbase (Harrisburg, PA)
- …thinking patterns * Demonstrated skills in clear communication and escalation methods. * Comfortability with stepping into feedback conversations throughout ... all levels of the organization. * Ability to thrive in a fast-paced environment with ever-changing priorities. * Motivation to problem solve in an ambiguous environment. * Reputation for integrity, confidentiality, dedicated work ethic, and desire for… more
- TD Bank (Holmes, PA)
- …to ensure Customer demands and compliance requirements are met + Acts as an escalation point for Customer problem resolution - identifies how to prevent the problem ... from happening and educates the Customer + Creates personal experiences by getting to know each Customer's needs to help turn their goals into reality + Understands and supports the Bank's Customer Service Strategy + Considers the impact of decisions on the… more
- Proofpoint (Harrisburg, PA)
- …Resolve low-level technical issues related to ZenGuide Security software. + Follow approved escalation processes for other software concerns. + Manage a load of PS ... accounts and keep updated statuses for each customer in our CRM system. + Provide detailed updates for customer interactions and planning sessions. Qualifications: + Bachelor's degree or an equivalent combination of education and work experience. + Excellent… more
- Comcast (Philadelphia, PA)
- …Manage execution of SOW prior to PO + Management and resolution of exceptions + Escalation of BP SOW execution to meet defined SLAs + Interface with Division & ... Region Leads on priority, scheduling, and status of BP SOW execution + Prevailing Wage negotiation with BPs where Comcast rate card does not satisfy prevailing wage requirements + Drive strategy alignment and influence decision-making + Develop and execute… more
- OceanFirst Bank (Philadelphia, PA)
- …to research and resolve customer issues and serve as point of escalation . + Excellent interpersonal, verbal communication and organization skills and strong ... attention to detail, + Presentation skills are needed to achieve sales objectives in a professional environment. Behavioral/technical skills. + Strong analytical skills are needed to review sales objectives and identify business opportunities in a highly… more
- Penn Medicine (East Petersburg, PA)
- …guide to ensure proper protocols are followed + Adhere to the approved Escalation Protocols by prompting the patient with additional questions to determine the best ... course of action for the patient's safety ie schedule an appointment, transfer to Triage Nurse, call 911 + Create and send telephone and triage encounters to physician offices using professional grammar and language to accurately relay the patient's message +… more
- Arrow Electronics (Horsham, PA)
- …and service Arrow suppliers/vendors, partners and sellers. + The SED acts as an escalation point for their team. + Present Arrow sales engineering & services value ... to prospective customers based on requirements to both technical and non-technical audiences such as suppliers, partners, and Arrow sales and marketing teams. + Act as an integral member to the Arrow sales teams by contributing to the formulation of Arrow… more