- Dairy Farmers of America (Sharpsville, PA)
- …strategy, and plan to achieve world class maintenance . Serve as an escalation point of contact for emergency maintenance requests . Consult with engineering and ... management regarding desirable modifications of existing equipment and the possible replacement of existing equipment which will improve operations and reduce maintenance costs . Analyze cost studies of proposals for new equipment. Make recommendations to… more
- Lincoln Financial (Harrisburg, PA)
- …compliance and appropriate accountability of internal stakeholders and appropriate escalation of issues * Presenting retirement topics and/or conducting training ... of internal and external audiences * Maintaining knowledge on current and emerging developments/trends, assessing the impact, and collaborating with internal and external clients to incorporate new trends and developments in current and future strategies and… more
- Brink's (Philadelphia, PA)
- …branches in your region + Drive improvement with early communication to branches and escalation as needed of lead indicators of claims; variances, CVS backlog etc + ... Provide guidance and support to individuals in the branch responsible for case and claims responses + Reach out to National VA for support on complex out of balance situations + Partner with branch management on root cause review for high case and claims… more
- iCIMS (Harrisburg, PA)
- …IMP, INT, CoE & Client Partners + Ensure seamless handoffs, issue escalation paths, and accountability across workstreams. + Partner with Client Partners on ... key accounts and deals to ensure project readiness, delivery alignment, and executive communication. + Participate in high-visibility customer conversations as needed, especially around escalations, complex timelines, or multi-product rollouts. + Track key… more
- Caterpillar, Inc. (Kennett Square, PA)
- …disciplined approach to problem solving. * Describes problem reporting and escalation practices. * Utilizes accepted procedures for problem analysis and resolution. ... * Identifies key aspects of problem-solving techniques used in own area. **Relationship Management** : Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers. Level… more
- Globus Medical, Inc. (Audubon, PA)
- …across the invoicing and AR research function. + Act as the primary escalation point for complex invoice discrepancy issues. + Leverage advanced Excel skills to ... analyze trends, track team performance, and provide actionable insights. + Prepare and present reporting on issue resolution, team productivity, and financial impact to leadership. + Recommend process enhancements based on data-driven analysis. + Adheres to… more
- St. Luke's University Health Network (Allentown, PA)
- …to agitation/ violent behavior of an individual requiring verbal de- escalation and/or physical restraint. + Performs hazardous patient decontamination procedures. ... Identifies hazards, selects proper personal protective equipment (including respiratory protection) sets up appropriate decontamination systems, removes contaminated clothing from patients, and contains contaminated wastes for proper disposal. PHYSICAL AND… more
- SAP (Newtown Square, PA)
- …. Complete legal and compliance forms. . Oversee and handle shared mailbox. . Identify escalation issue root cause and direct it to point of contacts. . Align with ... responsible team through dispute case or ticket to address customer inquiries. . Process refunds as needed via SAP system. . Assist in vendor forms filling and sending. . Prepare forms for FedEx delivery transactions. . Distribute and print checks to be… more
- Republic Services (Allentown, PA)
- …+ Responds to all cancellation requests in alignment with the established escalation policy. + Proactively communicates with or responds to customers in support ... of company pricing initiatives. + Utilizes Salesforce on a daily basis, schedules and documents all activities such as calls, meetings and proposals. + Responsible for capturing customer emails, minimizing rate restrictions and customer credits. + Increases… more
- M&T Bank (Radnor, PA)
- …accordance with the Company's Risk Appetite. + Identify risk-related issues needing escalation to management. + Promote an environment that supports belonging and ... reflects the M&T Bank brand. + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Complete other related duties as assigned.… more