- Advance Local (Mechanicsburg, PA)
- …in to support team members on technical questions, strategy validation, or escalation scenarios. **Internal Strategy & Enablement** + Build and/or refine internal ... systems, processes, and documentation to drive efficiency, visibility, and scalability across the team. + Ensure team strategies evolve in line with industry trends and platform changes. + Act as a connector between the Full-Service team and other departments… more
- Penn State Health (Lancaster, PA)
- …tasks and operate or inspect equipment. Will act as first point of escalation for staff members when supervisor is not immediately available. Individual will play ... integral role in training and mentoring new and existing employees and will assist in prioritizing assignments and adjusting workflows to ensure most pressing needs are met within deadlines. **MINIMUM QUALIFICATION(S):** + High School Diploma or equivalent… more
- Philips (Philadelphia, PA)
- …training, quality, and safety requirements. + Utilize tools, support, resources, and escalation processes within required time frames to resolve customer and system ... problems timely and effectively. Complete PMs, FCOs, installation and all related tasks (diagnose and resolve electronic, network, and mechanical problems). + Approximately 70% travel across the specified geography is required. The average driving time is 1-4… more
- Logitech (Harrisburg, PA)
- …at trade, channel, customer and online events. + Work with support escalation engineers, partner support channels, and our internal development teams to resolve ... field issues. + Align with the leadership team on major decisions, following a stage gate process with extended team and stakeholders. **What You Bring** + Proven experience in Video Collaboration or Unified Communication space is a must. + Have a real passion… more
- Meta (Harrisburg, PA)
- …with your engineering team, you will share an on-call rotation and be an escalation contact for service incidents 4. Partner alongside the best engineers in the ... industry working on the coolest stuff around, the code and systems you work on will be in production and used by billions of people all around the world **Minimum Qualifications:** Minimum Qualifications: 5. 7+ years of experience in *nix (Linux or another… more
- Paychex (Allentown, PA)
- …as applicable. + Provides turnover analysis action planning and offers unemployment escalation assistance. + Maintains an awareness of HR trends and conducts ... training based on available resources. + Promotes high-quality customer service to clients. Qualifications + Bachelor's Degree - Preferred + 1-3 years of experience in HR, or the equivalent combination of education and experience. + Consideration may be given… more
- UPMC (Pittsburgh, PA)
- …bodies. + Assist with Service Coordinators and Service Coordinator Associates with escalation issues. + Conduct monthly and other calls to participants + Research ... and assist in resolving authorization issues, including securing providers and assisting in obtaining authorizations. + Assist Participant s in obtaining HCBS services that will support independent living + Identify, coordinate and assist Participant s in… more
- Travelers Insurance Company (Harrisburg, PA)
- …regarding change windows, lead times, ServiceNow requests, and temporary access escalation . + Understands Travelers business groups and products as applicable to ... support the business needs and availability of individual IMS regions and related started tasks. + Consults with business groups and other Technology teams on application development, new feature exploitation, proof of concepts, security enhancements, etc. +… more
- UPMC (Pittsburgh, PA)
- …in an appropriate manner, requiring a strong skill set in crisis management and de- escalation techniques. + Deal with patients who are victims of violence such as ... gunshot wounds stabbings, physical assault, etc., and the aftermath of follow-up violence that can occur in the hospital. + Release bodies from the Morgue and enter information into Remains Tracker software. + Respond to incoming air ambulances and assist with… more
- Avnet (Harrisburg, PA)
- …liaison between the Avnet FAE and Marvell applications engineering teams for issue escalation and resolution + Participate in Marvell AE training events. Prepare and ... train FAE's and/or customers. **JOB REQUIREMENTS:** + Experience with embedded system hardware (Network SOC's, switches, PHYs, SerDes, PCIe, XAUI, SGMII, DDR, etc) + Experience programming boot devices such as (IP/NAND) Flash, EEPROMs + Working knowledge of… more