- Parker Hannifin Corporation (Hatfield, PA)
- …to implement. + Actively participate in and lead HPT Team meetings, follow escalation process and drive continuous improvements to resolve issues. + Work with team ... members to ensure quality standards are met, notify Technicians and/or Production management immediately of any issues. + Ensure audits are completed on schedule and changeover standard work is followed. Resolve issues, provide status reports to Production… more
- PNC (Pittsburgh, PA)
- …in incident bridges and technical war rooms to ensure timely recovery and escalation . **Job Description** + Leads a team of Site Reliability Engineers in ... implementing, maintaining, and improving robust monitoring response sites and infrastructure applications. + Recommends and facilitates the implementation of infrastructure enhancements as required to maintain the performance of sites in response to business… more
- M&T Bank (Philadelphia, PA)
- …to mitigate risk on an ongoing basis. Identify risk-related issues needing escalation to management. + Provide on-call support for Incident Management and other ... platform support activities + Maintain M&T internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators as applicable. + Provide training and mentoring to less… more
- Pfizer (Collegeville, PA)
- …(eg, middleware, document management, scheduling tools). You will act as a key escalation point, manage SLA performance, and ensure a robust support model across ... business and IT stakeholders. SAP Service Delivery Manager role includes following responsibilities: + Lead and manage a team (internal and/or external) providing L2/L3 support for SAP systems and related platforms. + Own incident and problem management… more
- Trinity Health (Pittsburgh, PA)
- …persons served with activities of daily living, safety checks, unit monitoring, crisis de- escalation , and shift documentation. . You'd be an integral member of our ... Treatment Team, in constant collaboration unit supervisors and other Journey Home staff. . Responsible for helping clients with severe persistent mental illness maintain safety and stability throughout their stay in a residential facility. . This position will… more
- Trinity Health (Pittsburgh, PA)
- …ill and dual-diagnosed adults including safety checks, unit monitoring, crisis de- escalation and shift documentation. + Integral member of our Treatment Team, ... in constant collaboration unit supervisors and other team members. + Responsible for helping persons served with severe persistent mental illness maintain safety and stability throughout their stay in a residential facility. + The program is a 16 bed unit… more
- Robert Half Accountemps (King Of Prussia, PA)
- …to maintain integrity in all collection efforts. * Identify accounts requiring escalation and devise appropriate solutions for issue resolution. * Process client ... payments, including credit card transactions, to facilitate efficient debt collection. * Clearly explain complex billing charges to clients, ensuring their understanding and satisfaction. * Maintain detailed records of all client interactions for accurate… more
- Lincoln Financial (Radnor, PA)
- …availability and change metrics. Additionally, this role serves as a senior escalation point for complex support issues and collaborates with senior leadership to ... drive resolution and continuous improvement. **What you'll be doing** + Maintains knowledge on current and emerging developments/trends, assesses the impact, and collaborates with management to incorporate new trends and developments in current and future… more
- Sysco (Philadelphia, PA)
- …Region as needed, including proactive guidance, troubleshooting support, and issue escalation + Oversee all benefits and compensation policies and procedures, as ... well as execution of all local training for associates and leadership training on HR topics such as ethics, labor laws and policies **QUALIFICATIONS:** Education and / or Experience: + At least 7 years of exempt-level Sysco Human Resources experience; OR a… more
- FirstEnergy (Reading, PA)
- …of emergent needs. + Validating project estimates including contingency and escalation . + Ensuring adequacy of Project Team membership and participation. Responsible ... for overseeing the activities of consultants and contractors assigned. + Responsible for adhering to the quality assurance and quality control process, including identification of quality requirements in project estimates. + Communicating Project goals,… more