- Datavant (Harrisburg, PA)
- …Ensure high levels of client satisfaction and retention + Serve as an escalation point for client issues, ensuring issues are resolved quickly by leveraging ... resources across the company + Interpret client needs and provide expertise for internal product development and advanced development teams + Serve as liaison between clients and internal teams (eg, Product Development, Sales, Technical Support, etc.) +… more
- Encore (Philadelphia, PA)
- …focusing on customer retention. * Services events and act as a point of escalation when needed. * Identify key issues and decision makers that will influence the ... contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business. * Consults with Venue Sales Leadership on sales strategies * Participates in business review presentations. _Financial Management &… more
- Anywhere Real Estate (Pittsburgh, PA)
- …needed. + Acts as a first point of contact with issue escalation , alerting appropriate stakeholders when necessary. + Reviews performance of ecosystem, including ... team members and process outputs. **Minimum Qualifications:** + Must possess extensive knowledge and expertise in the use of operational or contract management methodologies and tools, resource management practices and change management techniques + Ability to… more
- Deloitte (Pittsburgh, PA)
- …performance bottlenecks and system issues proactively. Serve as the primary escalation point for Okta-related incidents and support requests, providing timely and ... accurate resolutions The Team Enables trust and safety of online communications and digital products, protecting users, consumers, and patients from harm. Enables clients to provide consumer confidence in knowing with whom they are dealing and ensuring the… more
- Teva Pharmaceuticals (West Chester, PA)
- …maintaining effective communication, including identification of risks and points of escalation + Lead due diligence activities by providing operational input as ... appropriate + Partner with CQA to address quality issues, implementing corrective action including revision of processes and training within the indication or program. Ensure Inspection readiness of studies/programs within the TA + Accountable for reviewing… more
- Bank of America (Springfield, PA)
- …challenges risk controls, governance and culture to ensure the timely identification, escalation , debate and remediation of risk across the organization * Coaches to ... sustain and elevates organizational performance while differentiating to ensure pay for performance * Efficiently allocates and manages resources across the organization to drive short and long term profitability * Inspects and manages the health of the bench… more
- Kelly Services (Stoneboro, PA)
- …not limited to: student diapering or toileting assistance activities, and/or crisis de- escalation strategy methods which may involve physical restraint of a student. ... Proof of additional training completed, in the form of a training completion certificate with the Kelly Education employee's name listed, will need to be provided to and approved by Kelly Education prior to performing those job duties. Contact between the… more
- Dairy Farmers of America (Schuylkill Haven, PA)
- …daily production goals are met. Function as a resource and point of escalation to direct reports. Coach, mentor, and provide performance development opportunities to ... team members on an ongoing basis. **Job Duties and Responsibilities** + Schedule, assign work, and provide clear direction to production employees. Ensure that the production process flows smoothly, and daily production goals are met + Monitor operations… more
- Ensono (Philadelphia, PA)
- …the client environment. + Participate in Major Incidents, particularly as an escalation point for significantly "visible" and/or prolonged outages. + Participate in ... monthly/quarterly service review meetings with Client as required to review insights, recommendations, projects (current & future) and sharing of best practices. + Participate in Business Continuity/Disaster Recovery activities. + Participate in Knowledge… more
- Advatix, Inc. (Philadelphia, PA)
- …of billable services, including review of system processing and appropriate escalation and timely communication of errors and omissions and clinical documentation ... insufficiencies + Review and resolution of coding-related edits and errors that impact claim submission + Maintaining thorough knowledge of coding and documentation requirements outlined by CPT, ICD-10 CMS, and hospital compliance for all physician services… more