- UGI Corporation (King Of Prussia, PA)
- …+ Maintain centralize documentation, continuous monitoring for vendors, formal escalation protocols for non-compliance to ensure alignment with enterprise risk ... tolerance. + Document risk acceptance decisions and compensating controls + Develop and maintain templates for consistent risk documentation Compliance: + Ensure compliance with regulatory requirements (eg, GDPR, HIPAA, SOX, PCI-DSS) and industry standards… more
- Geisinger (Danville, PA)
- …Provides regular updates regarding work status and demonstrates appropriate issue escalation . + Completes system build and documentation in accordance with ... department guidelines and in adherence to change management policy. + Actively participates in meetings by being an engaged listener and offering both feedback and input. + Prepares training material and conducts training classes in either virtual or in-person… more
- Vontier (Duncansville, PA)
- …strong supplier relationships, ensuring reliability and quality. o Act as the escalation point for supplier issues and lead negotiations for critical contracts ... including terms, pricing, and service level agreements, to secure favorable conditions and mitigate risks. o Establish key performance indicators (KPIs) for supplier performance and procurement processes; analyze data to drive continuous improvement. .… more
- PNC (Pittsburgh, PA)
- …appropriately. Documents release management process improvement opportunities and ensures proper escalation as needed. + Mentors and trains others on release ... coordination, deployment, and overall best practices. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: + **Customer Focused** - Knowledgeable of the values and practices that align customer needs and… more
- Canon USA & Affiliates (Philadelphia, PA)
- …and presentation of formal reporting requirements to the client. - Point of escalation onsite to address and remediate client concerns. - Responsible for maintaining ... site procedure guide documenting workflow processes and procedures. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File… more
- IQVIA (Wayne, PA)
- …a portfolio of high-value client relationships. Acting as the strategic partner and escalation point for Account Managers, the AD ensures that client needs are met ... with proactive solutions, data-driven insights, and a structured approach to account management. The AD works closely with internal stakeholders-Sales, Product, Trading, and Leadership-to align business priorities, identify expansion opportunities, and… more
- KeyBank (PA)
- …KPB markets. + Manage facilitation, results, and improvements with credit decision escalation process, pricing exceptions, and overall pull through + Lead and ... support the development, delivery and execution of training/skill building for branch and KPB employees on changes to all consumer credit products, systems and technology, and processes - building the confidence in branch and KPB employees. + Maintain an… more
- Confluent (Harrisburg, PA)
- …with Confluent + Experience with the sales discovery process and customer service escalation models + Experience running Executive level reviews in person + Ability ... to command a room - public speaking experience a plus + Highly motivated, goal-driven, outgoing, inquisitive, and customer-centric + Honest and transparent partner to customers, winning and keeping their trust + Exceptionally well organized / detail-oriented… more
- St. Luke's University Health Network (Quakertown, PA)
- …via St. Luke's virtual care platform, assisting in care coordination and/or escalation of care, as appropriate + Maintains professional and technical knowledge by ... attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies. Maintains required continuing medical education + Participates in the research, development, implementation, and… more
- SAP (Newtown Square, PA)
- …Execute and support problem management and continuous improvement. Participate in de- escalation activities. Contribute to the Build to Run engagement. Contribute to ... the definition of technical standards and frameworks. Education and Occupational Experience: Bachelor's degree or foreign equivalent in Computer Science, Information Technology, Engineering, or a related field of study and six years of progressive… more