- Merck (West Point, PA)
- …information and status updates to project sponsors and management, including escalation /de- escalation as required. + Championing compliance and safety; promoting ... a culture of diversity, inclusion, and equity. **Education Requirements:** + Ph.D. or Master's in Chemical Engineering, Bioengineering, Biological Engineering, or a related field with minimum 8 year (for Ph.D.), 12 years (for Masters), 16 years (for Bachelors)… more
- Target (Wyncote, PA)
- …management; providing support to both guests and team members * Skills in de- escalation as well as experience with recovering stolen merchandise to prevent shortage ... property. * Respond to and accurately document security incidents. * Understand and leverage escalation tools for guest issues in order to provide a safe and secure… more
- Penn Medicine (Philadelphia, PA)
- …analysis and resolutions to critical Infrastructure problems. Acts as a technical escalation point for junior team members. Responsibilities: + Build and support ... and virtual machine environments + Proactive server performance management + Level 2 escalation point for server and operations teams + Serves as liaison between… more
- Wells Fargo (Philadelphia, PA)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Penn Medicine (Philadelphia, PA)
- …patient data, demonstrating safety protocols at all times, timely notification and escalation of data or clinical conditions, remaining alert and responsive to ... the patient's dignity while providing care. + Timely notification and escalation of data or clinical data/information + Gather information from caregivers,… more
- Wells Fargo (Philadelphia, PA)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- PSKW LLC dba ConnectiveRx LLC (Pittsburgh, PA)
- …and information to teams with the support of the director. + Escalation Management-Will support the program management team with operational escalations from the ... client or field team. Escalation point for supervisors. May need support from the director for complex, multifaceted escalations. + Relationship Management-Engages… more
- Meta (Pittsburgh, PA)
- …your engineering team, you will share an on-call rotation and be an escalation contact for service incidents. Provide on-call support and lead incident root cause ... (compute, storage, network) for GPU clusters and act as a final escalation point **Minimum Qualifications:** Minimum Qualifications: 7. Bachelor's degree in Computer… more
- UGI Corporation (King Of Prussia, PA)
- …Specialists. This leadership role is responsible for overseeing complex escalation management, driving operational excellence, and ensuring strategic alignment ... Specialists. + Provide coaching and guidance on complex case handling, escalation management, and customer communication. + Manage team capacity planning, workload… more
- UGI Corporation (King Of Prussia, PA)
- …Customer Tactical Support & Case Management Manager leads our tactical customer escalation management and CRM case management functions. This leadership role is ... workflow between customer facing departments. + Oversee development of escalation matrices, case routing logic, and cross-functional collaboration protocols. +… more