- JPMorgan Chase (Philadelphia, PA)
- …of InstaMed solutions, services, and hardware. + Serve as a customer escalation point and help coordinate internal activities across various departments that result ... in a successful resolution for the customer. + Drive adoption of InstaMed's solutions across your territory by identifying or promoting opportunities where InstaMed can offer value. + Interface and partner with JP Morgan Bankers and Treasury Management… more
- L3Harris (Philadelphia, PA)
- …including cross-functional decision making, task/schedule management, issue resolution/ escalation , communication, requirements management, and risk management ... activities. Activities overseen include software, digital, electrical power, mechanical, configuration management, and systems engineering. + Participate in and/or lead activities to define system architecture and associated technical requirements + Conduct… more
- Commonwealth of Pennsylvania (PA)
- …I was responsible for resolving technical questions and issues, and was the escalation point for complex issues referred by lower-level technicians. + B. I have ... experience troubleshooting and resolving user issues . I was responsible for resolving routine questions and issues but referred more complex issues to a higher- level technician for resolution. + C. I have successfully completed college-level coursework… more
- UPMC (Harrisburg, PA)
- …of more experienced team members as necessary. Assist with issue escalation where applicable. + Report Writing/Analysis: Write, analyze and make modifications ... to reports either independently for basic requests or under the direction of more experienced team members for more complex requests. + End User Training: Create and review existing training documentation. Facilitate high-level user training sessions… more
- Cardinal Health (Harrisburg, PA)
- …with enterprise risk and compliance teams + Guide dispute resolution, issue escalation , and corrective action processes to drive timely resolution and performance ... accountability + Support the development of enterprise policies, tools, templates, and training to standardize vendor governance processes and practices + Influence sourcing strategies by providing insights into vendor capabilities, performance trends, and… more
- St. Luke's University Health Network (Sellersville, PA)
- …required within 60 days of hire. MOAB (Management of Aggressive Behavior) Verbal De- escalation Certification Training within 90 days of hire. BHT: Two years previous ... experience in mental health or medical setting preferred. Nurse or medical aide experience preferred. BHT Float Pool: T wo years previous experience in mental health or medical setting required . Recovery Center BHT: Must have and maintain a valid driver's… more
- SAP (Newtown Square, PA)
- …drive alignment and strategic outcomes. + Strong facilitation, negotiation, and de- escalation skills, with the ability to manage high-stakes discussions and maintain ... productive engagement. **The SAP Academy for Services & Consulting is a development program designed for talent who are early in their career.** **About SAP Next Gen Academy for Services & Consulting** The Academy partners with SAP Customer Services & Delivery… more
- Compass Group, North America (Pittsburgh, PA)
- …with client stakeholders, soliciting feedback for continuous improvement. *Serve as escalation for all previously communicated issues and concerns *Assist LOB with ... move logistics and space operation *Log calls for issues to suppliers *Liaise with suppliers to ensure timely issue resolution Key Competencies: *Strong verbal and written communication skills *Service excellence mind set *Proficient in Microsoft Office… more
- Lockheed Martin (King Of Prussia, PA)
- …experienced skillset: product ownership/management, cost account management, release management, escalation and removal team impediments, management of risk and the ... drive for continuous improvement\. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information **Basic Qualifications:** Basic Qualifications : * Must have a bachelor's… more
- Public Consulting Group (Harrisburg, PA)
- …to identifying and troubleshooting application issues and issue resolution or escalation . Ensures all production changes are made in accordance with lifecycle ... methodology, version control, appropriate testing, and risk guidelines. Acts as an internal expert in terms of the assigned system and is responsible for knowing what changes have been made to the base system. Plays a critical role in delivering high-quality… more