- Santander US (Dallas, TX)
- …with global/local regulations and jurisdictions, and policy. You will function as an escalation point of contact and will be responsible for resolving conflicts and ... and existing clients, including research, request and review of documentation. + Escalation contact to ensure all information needed for compliance with regulations… more
- Molina Healthcare (Fort Worth, TX)
- …& Triage Expertise * Deep working knowledge of CMS CTM categories, escalation codes, and due-date logic * Proven history of building-or running-real-time dashboards ... environment. **Skills & Competencies** * Mastery of CMS CTM guidelines, escalation protocols, and compliance frameworks. * Sharp analytical and root-cause skills;… more
- LATICRETE International (Grand Prairie, TX)
- …without a supervisor they provide they are acting supervisor. + Floor level escalation for team questions. + Promptly address performance concerns working with Human ... + Proactively manage unhealthy conflict among employees and take steps to prevent escalation . + Foster an open environment where employees feel able to provide… more
- Sedgwick (Irving, TX)
- …resolving issues with one call/one person response, and directing calls to appropriate escalation path as needed. **ARE YOU AN IDEAL CANDIDATE?** We are looking for ... + Act as a liaison between customers and team members; direct calls to appropriate escalation path as needed. + Provide detailed notes on phone calls, and track and… more
- Meta (Fort Worth, TX)
- …and ensure that we are fully compliant to those standards and policies 3. Escalation Management: Participate in the team's Tier 3 and 4 on-call rotation with the ... on investment. This could include measurement and analysis of our escalation issues, fault/event trends, infrastructure capacity, and vendor performance failures 8.… more
- Adaptive Construction Solutions (Houston, TX)
- …with clients to ensure timely submission of conformance requests and implement escalation procedures when necessary Project Coordination & Oversight + Coordinate the ... reports as needed + Maintain detailed records for easy retrieval and summary reporting Escalation & Support + Refer complex issues to the appropriate Team Leads and… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …position. The Support Analyst must be able to identify situations that require escalation . Most of a Support Analyst's work consists of customer service, email ... issuer to ensure all necessary information is gathered + Understand and follow escalation criteria to forward issues where the requests are not resolved promptly +… more
- Wells Fargo (Addison, TX)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Wells Fargo (Irving, TX)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more
- Wells Fargo (Irving, TX)
- …procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. ... There is emphasis on proactive monitoring, governance, risk identification and escalation , as well as making sound risk decisions commensurate with the business… more