- Texas Health Resources (Stephenville, TX)
- …and emergency situations. . Assesses the situation and utilizes appropriate de- escalation measures. . Utilizes critical thinking skills and provides the appropriate ... level of force for the situation. . Responds to and activates the appropriate emergency response code. . Interacts with and provides assistance to Police, Fire, EMS, and other emergency staff as required. **Why Texas Health?** At Texas Health, our people make… more
- Publicis Groupe (Irving, TX)
- …+ Proactively bring in senior team members when additional support or escalation is needed. + Drive momentum on assigned projects by ensuring accountability, ... clarity of roles, and timely execution. + Informing/collaborating with the Analytics team to inform of creative updates Process Ownership & Operational Support + Manage core client service processes for the account, including: + Creative talent rights and… more
- First National Bank of Omaha (TX)
- …client management/relationship management experience (expectations, communications, negotiations, escalation , feedback, contract management, etc.) + Experience ... demonstrating strong P&L acumen and driving cost/benefit analysis to set strategic initiative prioritization + Detail oriented with excellent organizational and time management skills + Ability to manage competing and at times complex priorities - experience… more
- NTT DATA North America (Plano, TX)
- …and drive corrective/preventive actions. + Customer/Stakeholder Engagement + Act as escalation point for customers during incidents or critical issues. + Participate ... in client meetings, provide technical guidance, and support cloud solution discussions. + Prepare and present operational reports, incident summaries, and optimization recommendations. + Automation & Continuous Improvement + Oversee the development and… more
- Intermountain Health (Austin, TX)
- …proper access controls, timely setup, and efficient utilization. Serve as the escalation point for issues related to EDI rejections, payor connectivity, and portal ... workflows. Ensure compliance with HIPAA and industry regulations in electronic data handling and submission. **Team Leadership & Development** Supervise and mentor QA and EDI staff, providing guidance, coaching, and performance feedback. Develop team goals… more
- Ally (Austin, TX)
- …fulfillment of tasks within policy and procedure and requires the identification and escalation of potential risks within each process. Job functions may include the ... investigation of payment history, reviewing accounts for repossession approval, and partnership with the multiple lines of business to resolve consumer issues. You will utilize strong organizational, data entry, analysis skills and the ability to escalate… more
- Amazon (Balch Springs, TX)
- …performance issues and provide analysis across all operations - Provide first-level escalation support for site technicians, both locally and remotely - Facilitate ... Failure Analysis and Incident Review processes to drive continuous improvement - Perform and analyze building System Assessments to enhance material handling system performance - Communicate technical issues and project timelines clearly to building managers,… more
- Centene Corporation (Austin, TX)
- …of crisis calls, mental health first aid training, field safety and de- escalation practices, psychotropic and other medication monitoring, etc + Educates on and ... coordinates community resources, to include medical, behavioral and social services. Provides coordination of service authorization to members and care managers for various services based on service assessment and plans (eg, meals, employment, housing, foster… more
- Ryder System (Austin, TX)
- …junior engineers with a focus on technical guidance and serves as an escalation point for directory-related support. + Participates in planning and execution of ... strategic initiatives such as forest/domain redesign, modernization of legacy domain functional levels, hybrid cloud identity adoption, and cross-platform integrations. **Knowledge, Skills, and Abilities** + Advanced expertise in directory services… more
- CVS Health (Austin, TX)
- …issues and blockers are identified and addressed and act as point of escalation . Additionally, this role will provide mentoring and coaching to the individuals ... reporting to you. **Position Summary** You will support the planning, coordination and tactical execution of IT projects and programs across business and functional areas, as well as the development of presentations and content for key leadership forums. The… more