- Broadridge Financial Solutions (Austin, TX)
- …drive sprint commitments, validate outcomes. + Own risk management and escalation paths; anticipate dependencies, remove blockers, and resolve crossfunctional issues ... rapidly; provide weekly status and escalate risks. + Lead client demos, solution walkthroughs, UAT planning/execution, training, and handoffs to Support and Customer Success with complete runbooks and documentation. + Optimize implementation and rollout… more
- Fresenius Medical Center (Dallas, TX)
- …materials for employee education and outreach. . Serve as a senior escalation point for complex benefits inquiries. **Cross-Functional Collaboration** . Work closely ... with HR, Finance, and Legal to align benefits strategy with broader business objectives. . Present recommendations and updates to executive leadership. **Technical Skills** . Proficiency in HRIS systems, benefits platforms, and data analytics tools. **Core… more
- WM (Austin, TX)
- …other modern learning methodologies to foster innovation. + Act as the escalation point for client issues, ensuring expectations are managed and results delivered. ... + Partner with leaders to anticipate future capability needs and proactively design enablement strategies **III. Qualifications** The requirements listed below are representative of the qualifications necessary to perform the job. Must live and work in the US.… more
- AdventHealth (Killeen, TX)
- …irregularities Intercedes in disputes between individuals by using verbal de- escalation techniques and skills to diffuse potentially violent patient, employee, ... or visitor situations. Physically manages combative, violent persons without hesitation using techniques taught in the required annual aggression management training. Following use of force protocol of the facility Patrols assigned areas to provide security… more
- The City of Houston (Houston, TX)
- …website, email, or by phone. Liaison Communication - Assists with escalation -type cases that require immediate attention from the department. Provides guidance ... to departmental staff in various activities necessary to attain operational goals. Participates in special projects as assign. This position will require a high level of confidentiality. Others duties assigned. WORKING CONDITIONS The position is physically… more
- Amazon (Austin, TX)
- …from conception through launch. - Anticipate and address bottlenecks, provide escalation management, and make strategic trade-offs rooted in business and customer ... priorities. - Develop comprehensive project plans, influence stakeholders across multiple domains, and ensure alignment with broader business goals. - Drive innovation within the CET, leveraging AI and machine learning to enhance customer interactions. -… more
- Texas Instruments (Dallas, TX)
- …topics which drive the quality perception at the customer + Be the first escalation path for customer on quality matters + Review and drive customer quality ... agreements + Work together with the Quality Solutions team to resolve general complaints about quality collaterals like PCN, Qual and release documents + Navigate the customer's audit strategy through TI **Why TI?** + Engineer your future. We empower our… more
- CAI (Austin, TX)
- …of regional operations, ensuring profitability and cost control + Act as an escalation point for complex regional program issues and client concerns **What You'll ... Need** **Required:** + 10-15 years of progressive experience in MSP and Contingent Workforce Program Management, operations leadership, or senior account management within the contingent workforce and public sector staffing industry + Proven track record of… more
- Datavant (Austin, TX)
- …strategy, execution, and local operations. + Serves as the primary escalation point for field facilities emergencies and provides 24/7/365 emergency support ... as needed. + Leads implementation and communication of Datavant's facilities strategic plan. + Partners cross-functionally with teams including Office Managers, Site Leaders, HR, Finance, Communications, and others to support initiatives and ensure alignment.… more
- DoorDash (Carrollton, TX)
- …by ensuring the team works safely and productively, and serving as the point of escalation for daily operations. + One Team One Fight: Support operations in both the ... warehouse and kitchen, assist with day-to-day tasks, and lead by example.You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a… more