- Amazon (Austin, TX)
- …from conception through launch. - Anticipate and address bottlenecks, provide escalation management, and make strategic trade-offs rooted in business and customer ... priorities. - Develop comprehensive project plans, influence stakeholders across multiple domains, and ensure alignment with broader business goals. - Drive innovation within the CET, leveraging AI and machine learning to enhance customer interactions. -… more
- Datavant (Austin, TX)
- …strategy, execution, and local operations. + Serves as the primary escalation point for field facilities emergencies and provides 24/7/365 emergency support ... as needed. + Leads implementation and communication of Datavant's facilities strategic plan. + Partners cross-functionally with teams including Office Managers, Site Leaders, HR, Finance, Communications, and others to support initiatives and ensure alignment.… more
- DoorDash (Carrollton, TX)
- …by ensuring the team works safely and productively, and serving as the point of escalation for daily operations. + One Team One Fight: Support operations in both the ... warehouse and kitchen, assist with day-to-day tasks, and lead by example.You will be expected to engage in professional and respectful interactions with team members and customers, ensuring a positive and safe atmosphere in the warehouse while providing a… more
- Texas Health Resources (Fort Worth, TX)
- …after each use. * Reports equipment malfunction and/or failure immediately per escalation procedures. * Answers telephone, intercom, and/or Vocera timely and in a ... polite manner and communicates information to the appropriate party. * Maintains an orderly and clean work area in compliance with regulatory standards. * Serves as a patient advocate. * Assists with documentation that supports and meets hospital and… more
- AccentCare, Inc. (Mckinney, TX)
- …and discipline only discharge. Daily management of KPIs, workflow, escalation /complaint calls. Guides professional clinicians on implementing Emergency Care ... Protocols. Clinical Oversight of Personnel: Assures clinicians including contract staff have required training, competency, and supervision. Makes patient and personnel assignments assuring that assigned staff have demonstrated competence in the required… more
- Insight Global (Frisco, TX)
- …to support operations and incident response teams. * Troubleshoot support escalation cases and contribute to real-time collaborative response improvements. * Enhance ... alerting systems by adding automation and context for on-call responders. * Maintain and update runbooks, tools, and documentation to prepare teams for future incidents. * Ensure post-incident reviews are conducted, documented, and actioned. * Continuously… more
- ADP (El Paso, TX)
- …in ADP's CRM systems to ensure proper resolution and when required, timely escalation to appropriate alternate support resource. Manage pesonal and team queues in ... accordance with established SLA's. + **Learning System Management:** Create sessions in the learning systems for Instructor Led Training. Ensure schedules are up-to-date in the learning systems and aligned with the daily changes of the business. Maintain… more
- Target (San Antonio, TX)
- …for AP team leaders in your district/market + Lead investigative and verbal de- escalation classroom trainings; facilitate other trainings as needed for your AP team, ... store or district + Maintain all required training + Manage the identification and resolution of internal investigations; complete internal interviews for your store and nearby stores at the discretion of your leader + Anticipate and identify theft and… more
- HCA Healthcare (Pearland, TX)
- …+ Identifies Payer trends and communicates trends to supervisor for further action/ escalation . **What qualifications you will need:** + Bachelor's Degree in Business ... or related field required. Relevant work experience may substitute degree requirements. + Two years of related experience preferred. **Parallon** provides full-service revenue cycle management, or total patient account resolution, for HCA Healthcare. Our… more
- Charles Schwab (Westlake, TX)
- …group responsible for providing supervisory support through direct supervision, escalation , oversight, analysis, and supervisory risk assessments, to Schwab's ... Investor Services (retail) group. Retail Supervision and Risk Management's vision is to be a trusted independent partner of all Schwab stakeholders that promotes business growth through effective risk management. We strive to improve business outcomes by… more