- Stanley Black and Decker (Dallas, TX)
- …and inventory processes. + Manage contract compliance, performance reviews, and escalation resolution with third-party providers. + Conduct regular business reviews ... to assess KPIs, service level agreements (SLAs), and cost structures. Develop and monitor performance metrics, dashboards, and scorecards to evaluate 3PL effectiveness. + Partner with internal stakeholders to align 3PL performance with business objectives and… more
- ThermoFisher Scientific (Austin, TX)
- …and complete job tasks. + Collaborate with the North American Field Service Escalation Team to analyze, review and inspect findings, then decide if assistance from ... the manufacturer is required to determine root cause, and recommend repair, replacement, or other corrective action. + Assist with on boarding of new hires. + Shows ability to coach/mentor other Field Service Engineers. + Opportunity to be trained as a trainer… more
- Fiserv (Frisco, TX)
- …content for RFP responses. + Serving as the highest level of escalation for sales troubleshooting and providing technical sales assistance for infrastructure related ... solutions. + Providing solution demonstrations to customers on a variety of Fiserv Secure Managed Services products. + Leading design sessions including strategic planning design, technical review, and implementation. + Hosting Webinars on our current… more
- Fujifilm (College Station, TX)
- …that stand in the way of accomplishing project goals and objectives and drives escalation resolution at the Joint Project Team (JPT) level before rising to higher ... levels. . Ensure that TPLs work with respective Subject Matter Expert (SME) groups to design experimental plans which maximize the change of success and make the best use of FLB accumulated knowledge. . Consicely updates the Head of PD of technical problems… more
- Carrington (Plano, TX)
- …required in a mortgage collateral file. + Act as point of contact and escalation for pool and collateral level exception resolution. + Provide training support to ... team and business process. + Track and monitor file location and movement using database systems. + Familiar with MERS registered loans and effect on Assignment chain. + Utilize Microsoft tools such as Excel and Visio for data analysis, reporting, and process… more
- Elevance Health (Grand Prairie, TX)
- …identifies and resolves issues utilizing pre-established governance and stakeholders for escalation and issue resolution. + Partner with leadership across business ... units to identify opportunities and drive execution on growth/sales to ensure continual, measurable improvement of implementation quality, compliance, and speed of execution. + Maintain depth of knowledge of product offerings - key relationship owner between… more
- Cisco (Austin, TX)
- …suppliers and the engineering teams to move the projects forward. + Point of escalation for all the supplier related issues. You will ensure suppliers are meeting ... the original development schedule given to Cisco. You will expedite the required raw materials for the NPI builds. + Developing the supplier relationship to get the best value for Cisco business. You will be meeting with the suppliers in-person and virtual on… more
- Arrow Electronics (Plano, TX)
- …and service Arrow suppliers/vendors, partners and sellers. + The SED acts as an escalation point for their team. + Present Arrow sales engineering & services value ... to prospective customers based on requirements to both technical and non-technical audiences such as suppliers, partners, and Arrow sales and marketing teams. + Act as an integral member to the Arrow sales teams by contributing to the formulation of Arrow… more
- Capgemini (Dallas, TX)
- …of cold-calling, networking, social media, events and/or other sources + Provide escalation point for the customer and collaborate with Client and internal Capgemini ... partners to deliver upon SLAs and value commitments + Develop and qualify leads into pursuits and close pursuits + Leverage knowledge of industry trends and client challenges to develop and deliver compelling value propositions + Lead and motivate sales… more
- MUFG (Irving, TX)
- …issues program in accordance with the Global Financial Crimes Compliance Escalation and Issue Management Standard, for MUFG locations globally including: + ... Identification of responsive issues management data and information. + Research and coordination with appropriate stakeholders to provide the most accurate information possible in support of these engagements. + Development of data, analyses, and presentation… more