- Huntington National Bank (Farmers Branch, TX)
- …to business results.* Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks.* People Manager & Coach: Knows ... and develops team members through coaching and feedback.* Financial Steward: Manages expenses and demonstrates an owner's mindset.* Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth.* Driver of… more
- Humana (Austin, TX)
- …scale with the needs of the business + Provide a level of escalation in response to incidents/requests regarding network performance and configuration, including off ... hours escalations + Manage vendors and service providers encompassing but not limited to negotiations, licensing, adherence to service level agreements, and ensuring all support and maintenance contracts and services are up-to-date and providing appropriate… more
- Carrington (Plano, TX)
- …up-to-date information on standard operating procedures ("SOP"s). + Act as an escalation point for advanced or difficult dialer system issues, assist other dialer ... operations' staff in troubleshooting and resolving complex issues. + Remain highly organized in order to handle and adapt to multiple demands and competing priorities in support of team and department needs and objectives + Collaborate and build rapport with… more
- NuScale Power (Houston, TX)
- …and achieve resolution of project issues and anticipated challenges, including escalation of issues within the NuScale organization when necessary. + Provide ... direction and coordinate project related activities through quality leads, supervisors, and managers. + Develop and maintain processes and procedures needed for the efficient execution of quality project activities . + Support project risk assessment and risk… more
- Citigroup (Irving, TX)
- …analysis, issue simulation in lower environment, user trainings, release deployments, timely escalation /resolution for all the issues. + Work in close liaison with ... Product Operations, Infrastructure and other supporting technology groups across various environments to drive problem resolution and service level agreements. + Establishing a common platform for monitoring all Application components and manage Application… more
- NASCO (Austin, TX)
- …applications + Develops automated alerting mechanisms with the appropriate thresholds and escalation policies to notify IT teams of potential issues in real time ... + Develops and produces operational reports and/or status reports **Qualifications** **Required Knowledge, Skills, and Abilities:** + In-depth knowledge of Exchange Online, SharePoint Online, Teams, Teams Voice, and OneDrive + Strong troubleshooting skills in… more
- Hilton (Addison, TX)
- …and its implications + Provide support to product development concerning escalation , estimation, prioritization, and help manage the backlog + Provide advice, ... mentorship, and assistance to junior engineers to develop staff capabilities **What projects you will take ownership of:** + Hilton's Next Gen Contact Center App built on Salesforce Platform and continue to improve using Lightning Web Components, Lightning… more
- NASCO (Austin, TX)
- …network incidents, outages, and performance issues, serving as the highest escalation point for critical problems. + Automates network operations and implements ... proactive monitoring tools to improve efficiency and reliability + Architects and manages cloud networking solutions in Azure and AWS, including VPCs, ExpressRoute, Direct Connect, and hybrid connectivity to ensure seamless integration with cloud environments… more
- Fresenius Medical Center (Brownsville, TX)
- …instances where company policy and procedures are not being met including escalation of issues to next level management. Medical Supply Inventory: + Participates ... in managing Program's Medical Supply Inventory by managing par values, making sure program has the correct inventory to support the patient treatments, performing physical inventory counts and generating a physical inventory report. Miscellaneous, Operational… more
- MD Anderson Cancer Center (Houston, TX)
- …as necessary. Employs appropriate and varied modes of communication and escalation . 1. Maximizes productivity and operational effectiveness by working with entire ... multi- disciplinary care team to resolve associated clinical care questions. 2. Applies knowledge of area specific processes and scheduling capacity to manage patient flow, minimize patient appointment delays and positively impact daily operations for patient… more