- Lowe's (Plano, TX)
- …**Works closely with Customer Service Center based team to support escalation of issues on day-to-day maintenance items.** **Supports Real Estate Property ... Management in the activities surrounding CAM responsibilities along with ensuring CAM operational budgeted items are being completed.** **Conducts Facility Condition Assessment within appropriate timing and to gauge potential facilities assets repair/replace… more
- BrightSpring Health Services (San Antonio, TX)
- …into clinical work. + Address and manage crisis situations effectively, utilizing de- escalation techniques and ensuring the safety of the client and others. + ... Complete and finalize daily clinical documentation within SpringHealth's EHR. + Assist in developing procedures for training materials for staff with the purpose of enhancing programs for clients and ensuring that program operations are in compliance with… more
- Landscape Structures (Dallas, TX)
- …CPSI requirements, and customer specifications. + Serve as the technical escalation point for complex engineering challenges. + Maintain up-to-date knowledge of ... industry trends, new materials, and emerging technologies relevant to the shade and play industry. ATTRIBUTES + Strategic and technical leadership + Structural and mechanical design expertise + Cross-functional collaboration + Process improvement and… more
- Iron Mountain (Dallas, TX)
- …from which assistance is sought. + Stand in as operational expert as an escalation point for Customer concerns and in the pursuit of new opportunities along with ... Commercial resources + Have a strong focus on teaching operational staff how to plan, communicate, lead and solid problem resolution techniques **Requirements** + 5+ years' of Management experience with Production Management, non-voice Business Process… more
- SHI (Austin, TX)
- …monitor progress and provide support. + Serve as the primary escalation point for event-related issues, facilitating effective communication between venues, teams, ... and stakeholders. + Manage the selection, procurement, and distribution of promotional items for customer engagements and events. + Review and approve merchandise requests to ensure alignment with event objectives and brand standards. + Oversee the end-to-end… more
- Republic Services (Houston, TX)
- …cancellation calls, if necessary, and ensure compliance with appropriate escalation policy. + Performs other job-related duties, as required. **QUALIFICATIONS:** ... + Special Waste, State and regulatory knowledge. + Professional presentation; is confident, assertive and displays a high level of self-esteem. + Good time management skills to ensure assigned responsibilities are completed in an efficient manner. + Good… more
- ICF (San Antonio, TX)
- …or to serve as an advanced tier support option as needed for crisis/de- escalation calls. + Utilize the system to compile, prepare, and maintain accurate records ... of call center operations. + Elevate crisis call information and other calls identified for immediate notification up the chain of command as required. Ensure call center staff are following up on all cases as required. + Lead efforts to promote standardized… more
- HCA Healthcare (Frisco, TX)
- …soon as contract is signed + Serve as customer's primary point of contact for escalation or delays in onboarding process + Work closely with data teams to ensure ... timelines are achieved **Planning:** + Design and implement business review process to keep a pulse on customer health and clearly articulate ROI/value creation for each customer's Valify relationship **Analytics:** + Leverage data insights to drive customer… more
- Amazon (San Antonio, TX)
- …issues and provide analysis across all operations - Provide second-level escalation support to site technicians and automation engineers, both locally and ... remotely - Appropriately escalate downtime situations to vendors or headquarters for support to restore equipment operation. - Facilitate Failure Analysis and Incident Review processes to drive continuous improvement - Perform and analyze building System… more
- San Antonio Behavioral Health (San Antonio, TX)
- …- Must possess or obtain a valid CPR certification and complete de- escalation training prior to completing orientation. Knowledge Skills and Abilities . ... Knowledgeable of patient rights and laws pertaining to mental health and regulations pertaining to psychiatric nursing and the treatment of the mentally and emotionally disturbed patients. Theories, principles, and techniques of group and individual… more