- Texas Health Resources (Arlington, TX)
- …and emergency situations. Assesses the situation and utilizes appropriate de- escalation measures Utilizes critical thinking skills and provides the appropriate ... level of force for the situation Responds to and activates the appropriate emergency response code Interacts with and provides assistance to Police, Fire, EMS and other emergency staff as required 10% What you Will Need: **Education** HS Diploma or Equivalent… more
- Amazon (Austin, TX)
- …10. Balance risk and quality while creating mechanisms to address recurring escalation patterns About the team About AWS: Diverse Experiences: AWS values diverse ... experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let… more
- Coinbase (Austin, TX)
- …including analytics, account maintenance, client management, incident and escalation management, billing, audit processes, reporting, allocations, cold storage, ... and wallet management. * Deliver direct client service and support to institutional clients through phone, email, and video calls, ensuring queries are resolved with accuracy and professionalism. * Facilitate client demo calls, serving as a subject matter… more
- JE Dunn Construction Company (Dallas, TX)
- …and needed. * Responsible for all client and project team communication and issue escalation as it relates to low voltage scopes of work. * Coordinates technology ... related design and construction efforts that meet the constructability, quality, financial and technical standards. * Manages and oversees company staff, low voltage technology subcontractors, suppliers and programs such as Safety, Quality and EEO for a small… more
- SHI (Austin, TX)
- …issues and solutions. + Clearly communicate technical details, resolution steps, and escalation information to users and internal teams as needed. + Provide in-depth ... troubleshooting and resolution for most service desk requests, escalating more complex issues according to established procedures. + Regularly meet or exceed performance targets for ticket resolution, customer satisfaction, and service desk metrics. +… more
- Comerica (Dallas, TX)
- …focused on risk and compliance awareness, ethical business practices, transparency, and escalation . + Learns continuously about the line of business to strengthen ... subject matter expertise and provide more valuable application of risk guidance. + Collaborates with and supports other BRCO team members to ensure a robust and comprehensive implementation of 2LOD frameworks within 1LOD. Leads or supports two or more of the… more
- Cardinal Health (Austin, TX)
- …execution. + Lead resolution of complex or persistent order situations where escalation or unique solutions are required. + Review key performance indicators monthly ... and identify plans for optimization. + Build and maintain long-term trusted relationships with customer to support retention and growth of the account **_Qualifications_** + Bachelor's degree or equivalent work experience, preferred + 4-6 years professional… more
- JE Dunn Construction Company (Houston, TX)
- …at the regional level (base job team). + Serves as the escalation point for all projects, financial, business development, contractual and client relationship ... risk for the Aptitude program. Conducts periodic project risk assessments and communicates various risks to the National Aptitude Director. Provides oversight to ensure appropriate solutions are implemented for identified risks. + Provides oversight to ensure… more
- Kyndryl (Dallas, TX)
- …to keep the project moving. + Provide final sign-off for projects. Serve as an escalation resource for Tier 2 & 3 issues. **Your Future at Kyndryl** Every position ... at Kyndryl offers a way forward to grow your career, from a Product Owner to Principal Architect - we have opportunities for that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major… more
- ARAMARK (Plano, TX)
- …to successfully open accounts. . Enable identification, resolution, and potential escalation of issues and mid-course corrections/revision of plans to act upon. ... . Manage through risks that may have a material impact on operations and assist with mitigation strategy development and communication plan. Raise any issues or concerns that require additional resourcing. . Gather and document feedback on the process so that… more