- Datavant (Austin, TX)
- …+ Identify, analyze and resolve client problems as they arise, coordinating escalation and resolution with sales and other internal stakeholders. + Prepare final ... reports and presentations for clients; calculate project results summaries, coordinate results delivery with the Sales team. + Identify, define and execute process improvements in line with department needs and organizational goals. + Partner with the… more
- Meta (Austin, TX)
- …problems in real time in highly complex software systems. 4. Serve as an escalation contact for service incidents. 5. Work on problems of diverse scope where ... analysis of data requires evaluation of identifiable factors. 6. Demonstrate good judgment in selecting methods and techniques for obtaining solutions. 7. Telecommute from anywhere in the US permitted. **Minimum Qualifications:** Minimum Qualifications: 8.… more
- WTW (Houston, TX)
- …Corporate Complex as well as Large & Complex clients as a point of escalation , oversight, mentoring and training. Will also be more involved on sales opportunities, ... potential of a tertiary role holding a more strategic client relationship depending on client. _Estimated size of book 10-25 clients_ **Qualifications** **The Requirements:** + Broker's license preferred. + Bachelor's Degree from an accredited college or… more
- Meta (Austin, TX)
- …drive critical high-level strategic initiatives. 5. Anticipate bottlenecks, provide escalation management, and balance the business needs versus technical ... constraints. 6. Oversee documentation effort with technical writers to ensure all necessary documentation for how to, support and troubleshooting tools are created and maintained. 7. Telecommuting is permitted from anywhere in the United States. **Minimum… more
- Meta (Austin, TX)
- …and scam prevalence, false positives, and operational efficiency. 4. Drive escalation mitigation efforts for content enforcement areas. 5. Provide regular reporting ... and communicate effectively regarding progress against goals and top line metrics. 6. Influence a highly integrated team composed of both technical and non-technical members. 7. Partner with cross-functional teams such as Policy, Engineering and Data/Analytics… more
- Amazon (Dallas, TX)
- …diagnostic tools to minimize troubleshooting and machine downtime * Create an escalation process for hardware and systems issues impacting the MSP product suite ... * Develop and implement preventative maintenance procedures and training content for advanced robotics systems * Lead on-site training sessions for on-site RME teams supporting Amazon operations * Develop and implement systems and processes for spare parts… more
- Acxiom (Austin, TX)
- …Leads or facilitates contract negotiations for new business and renewals. + Escalation points for status, issues, problems, and feedback to client/stakeholders and ... teams + Work closely with delivery team managers to help support overall account operations. + Work closely with our creative/media agency partners to develop and support overall account relationships. + Consistently deliver high quality work on time and… more
- Eaton Corporation (Austin, TX)
- …plants, product division management, and functional support staff. * Handles escalation procedures in accordance with our 24/7 service business. * Coordinate ... product warranty issues within the district to resolve customer issues in a timely and professional manner. **Qualifications:** **Basic Qualifications:** + High School Diploma from an accredited institution or higher + Minimum of three (3) years of experience… more
- Robert Half Technology (Dallas, TX)
- …variety of technology support functions. They are responsible for ticket escalation and general software support, hardware (laptops, desktops, printers, and phones), ... and training. They are also responsible for working with vendors and resolving system issues. ESSENTIAL DUTIES * Provide advanced technical and informational assistance to users of the client's computer systems in a timely, accurate, and courteous manner. *… more
- Lutech Resources (Sugar Land, TX)
- …material returns, over-shipments, cancellations, and engineering changes with suppliers + Escalation of complex issues to the Procurement Leader **Required Skills:** ... + Prior experience in purchasing or expediting + Strong communication and organizational skills + Proficient in ERP systems and Microsoft Excel + Detail-oriented with the ability to manage multiple priorities **Details** Employee Type Contract Full-Time… more