- ExxonMobil (Spring, TX)
- …contract owners in agreement negotiations where necessary and potential is an escalation point for negotiations + Drives and communicates commercial guidance across ... organization + Advises and mentors contract owners locally and globally in our Affiliates on how to incorporate strategies into contracts and bids + Serves as liaison between Affiliate Procurement, Regional Logistics, and Global Logistics center of expertise… more
- Fujitsu (Richardson, TX)
- …progress, risks, dependencies, and delivery outcomes. + Serve as the program's escalation point for client concerns, ensuring high levels of client satisfaction and ... responsiveness. + Conduct regular steering committee meetings, executive status reporting, and executive-level decision support. Delivery Oversight & Execution Excellence: + Own the end-to-end delivery plan, ensuring delivery is on time, within budget, and… more
- Centene Corporation (Austin, TX)
- …of crisis calls, mental health first aid training, field safety and de- escalation practices, psychotropic and other medication monitoring, etc + Educates on and ... coordinates community resources, to include medical, behavioral and social services. Provides coordination of service authorization to members and care managers for various services based on service assessment and plans (eg, meals, employment, housing, foster… more
- PenFed Credit Union (San Antonio, TX)
- …adherence to established standards and practices. + Accountable for providing escalation support to troubleshoot and maintain production systems and to resolve ... production issues and outages. + Interact with other engineers and management to identify areas of improvement for operational efficiency. + Assign work to technical staff, monitor their performance, and report on their progress. + Remain current on… more
- PNC (Farmers Branch, TX)
- …in incident bridges and technical war rooms to ensure timely recovery and escalation . **Job Description** + Leads a team of Site Reliability Engineers in ... implementing, maintaining, and improving robust monitoring response sites and infrastructure applications. + Recommends and facilitates the implementation of infrastructure enhancements as required to maintain the performance of sites in response to business… more
- Discover (Houston, TX)
- …Analyze issue trends and identify areas for process improvement. + Support escalation processes to ensure unresolved issues receive proper attention. + Identify gaps ... in team processes and procedures, ensuring they are documented and addressed. + Facilitate an annual review of procedures and controls to maintain compliance and mitigate emerging risks. **Audit Responsibilities:** + Coordinate evidence gathering for SOC1,… more
- CACI International (San Antonio, TX)
- …troubleshooting, and resolution of incidents and problems. + Provide support for the escalation and communication of status to the company management and customer. + ... Provide support for the dispatch system and hardware problems and remains involved in the resolution process + Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications… more
- CACI International (San Antonio, TX)
- …troubleshooting, and resolution of incidents and problems. + Provide support for the escalation and communication of status to the company management and customer. + ... Provide support for the dispatch system and hardware problems and remains involved in the resolution process + Isolate and resolve of hardware and software problems involving the applications, the operating system, the hardware, the communications… more
- San Antonio Behavioral Health (San Antonio, TX)
- …their needs and concerns + Help patients manage their emotions through de- escalation techniques + Responsible for maintaining a safe environment on the unit. ... + Conducts intake assessments through interviews with patients and relatives to gather case history. + Plans and provides nursing care for patients. + Makes nursing diagnosis of the medical and emotional status of patients and recommends treatment options. +… more
- PNC (Farmers Branch, TX)
- …across both virtual (VMware) and physical server environments * Act as escalation point for critical incidents, ensuring timely resolution and root cause analysis ... * Collaborate with Engineering, Infrastructure, Security, and Application teams on solution design and incident resolution * Maintain technical documentation, SOPs, and ensure compliance with data governance policies * Coordinate vendor support engagements and… more