- Veterans Affairs, Veterans Health Administration (Salem, VA)
- …psychoeducational groups; use therapeutic communication techniques, practice de- escalation techniques, and utilize recovery-oriented language. Actively participates ... in MH interdisciplinary treatment team, MH Environment of Care rounds, assumes team lead for psychiatric emergencies, reports and assists in resolving safety concerns, and documents nursing assessments, nursing plan of care, patient safety observations, and… more
- RTX Corporation (Arlington, VA)
- …programs, etc. + Present key deliverables in weekly executive meetings ( escalation calls, Production meetings, Weekly MRP health meetings) + Participate in ... special projects that could involve cost reduction through process improvements, inventory initiatives, and new system integration (Kinaxis, S4) + Participate in lean manufacturing initiatives that support continuous process improvement + Own and maintain… more
- Capital One (Mclean, VA)
- …budget; and identify risks and dependencies, and discern appropriate mitigation and/or escalation + Forge relationships with key stakeholders across all levels to ... ensure timely delivery of commitments, utilizing a collaborative and solutions-oriented approach + Identify and implement ways to improve and streamline business processes, prioritizing standardization and scalability + Exhibit a proven track record of project… more
- Amazon (Herndon, VA)
- …root-cause analysis, and linking to specific improvement areas. . Summarize escalation support and critical leadership decisions. . Manage multiple competing ... projects/programs simultaneously. . Develop, plan and build implementation solutions that allow cross functional project collaboration to unblock programs with infrastructure dependencies. . Identify process improvement opportunities and gather user… more
- University of Virginia (Charlottesville, VA)
- …+ Ensures access to appropriate levels of care, and facilitates clinical/operational escalation as needed. + Facilitates a calm and productive working environment + ... Supports team members in non patient care activities such as professional development activities, participation in practice environment problem solving, breaks etc. Patient Experience + Supports patient experience through support of team member identified… more
- General Dynamics Information Technology (Bluemont, VA)
- …3 problem identification, diagnosis and resolution * Provide support for the escalation and communication of status to agency management and internal customers * ... Install/load operating system and application software * Isolate and resolve hardware and software problems involving the applications, the operating system, the hardware, the communications infrastructure, or any combination thereof * Troubleshoot, maintain… more
- Amazon (Virginia Beach, VA)
- …Excel, in a professional capacity * Workplace incident mitigation or de- escalation and Business Continuity planning experience Preferred Qualifications * Experience ... making and influencing informed decisions by leveraging data and metrics * Demonstrated ability to work independently in a fast-paced and multi-tasking environment * Ability to effectively communicate, collaborate, network and influence across all business… more
- Amazon (Arlington, VA)
- …incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - 6+ years of solving complex business challenges ... by delivering accurate and timely financial models, analysis, and recommendations that have a proven impact on business (eg, financial savings, operational improvements, or customer benefits) experience - MBA, or CPA - Experience working with large-scale data… more
- TD Bank (Vienna, VA)
- …and recommends/champions possible enhancements; may create new processes + Establishes escalation processes within the investigative unit and a feedback mechanism to ... relevant stakeholders + Plans and delivers efficient and cost-effective processes that support and promote the implementation of programs + Conducts internal and external research projects; supports the development/delivery of presentations/communications; may… more
- CompuCom (Richmond, VA)
- …issues and provides appropriate solution + Provides timely resolution of problems or escalation on behalf of the customer and ensures their satisfaction + Provides ... case status updates to management and end-users per service level guidelines + Support and maintain effective relationships with users + Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT… more