- Coinbase (Richmond, VA)
- …thinking patterns * Demonstrated skills in clear communication and escalation methods. * Comfortability with stepping into feedback conversations throughout ... all levels of the organization. * Ability to thrive in a fast-paced environment with ever-changing priorities. * Motivation to problem solve in an ambiguous environment. * Reputation for integrity, confidentiality, dedicated work ethic, and desire for… more
- University of Virginia (Charlottesville, VA)
- …in collaboration with the inter-professional team including consult recommendations and escalation as needed. + Maintaining safety and continuity of care using ... methods such as documentation, hand-off tools/processes, etc. + Collaborating and advising patients, families, and caregivers in their healthcare decisions, respecting their culture and values. + Providing health education and coaching to patients tailored to… more
- Elevance Health (Norfolk, VA)
- …units. + Provides advanced engineering support and serves as a point of escalation , while also guiding vendor strategy for resilience and security services + ... Develops and maintains business-focused ransomware recovery plans and cyber resilience strategies aligned with enterprise recovery objectives. + Develops and implements a testing framework to regularly exercise recovery plans and cyber resilience strategies in… more
- Tetrad Digital Integrity LLC (Falls Church, VA)
- …testing, and configuration. + Provide a single point of contact and hands-on escalation and remediation for critical issues. + Experienced in scripting with APIs to ... automate processes, integrate systems, and streamline data exchange between applications. + Respond rapidly to unplanned events, including after-hours support when needed. + Proactively communicate relevant technical information and alerts on known issues,… more
- iCIMS (Richmond, VA)
- …IMP, INT, CoE & Client Partners + Ensure seamless handoffs, issue escalation paths, and accountability across workstreams. + Partner with Client Partners on ... key accounts and deals to ensure project readiness, delivery alignment, and executive communication. + Participate in high-visibility customer conversations as needed, especially around escalations, complex timelines, or multi-product rollouts. + Track key… more
- Allied Universal (Petersburg, VA)
- …for emergencies or drills + Patient engagement that may require de- escalation and physical intervention **BENEFITS:** + Medical, dental, vision, basic life, ... AD&D, and disability insurance + Enrollment in our company's 401(k)plan, subject to eligibility requirements + Eight paid holidays annually, five sick days, and four personal days + Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused… more
- BrightSpring Health Services (Front Royal, VA)
- …clients via replacement skills training, social skills training, crisis de- escalation , group behavioral treatment, individual behavioral treatment, and/or skills ... coaching in all applicable settings* Participates in on-call rotation for behavior issues.* Monitors restraint use and provides training to reduce.* Monitors challenging behavior.* Participates in Behavior Intervention Committee, Human Rights Committee and… more
- System One (Ashburn, VA)
- …standards, requirements for technical proposals, testing procedures, cost escalation factors, regulatory agency compliance issues, including National Credit ... Union Administration (NCUA) + Coordinates review of contracts with SMEs, as required. + In conjunction with the Business Unit, develops negotiation objectives and leads negotiations related to contract pricing, terms, and conditions with potential suppliers.… more
- Elevance Health (Norfolk, VA)
- …identifies and resolves issues utilizing pre-established governance and stakeholders for escalation and issue resolution. + Partner with leadership across business ... units to identify opportunities and drive execution on growth/sales to ensure continual, measurable improvement of implementation quality, compliance, and speed of execution. + Maintain depth of knowledge of product offerings - key relationship owner between… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …all escalated incidents. 9) Escalate incidents in accordance with established escalation procedures. 10) Report on previous business day's Enterprise Operations ... Center call volume and SLAs to be incorporated into the CIO Morning Meeting report slides. Content may change as the Government reporting requirements change over time. Due daily by 7:30am. 11) Report monthly on outstanding tickets dependent on third party… more