- ServiceNow, Inc. (Vienna, VA)
- …teams to ensure a timely response and resolution. + Act as an escalation point for customer-impacting business-critical issues. **To be successful in this role, we ... need someone who has:** + Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or… more
- Shuvel Digital (VA)
- …other ART or teams level ceremonies + Enable teams to remove impediments. Act as escalation point for impediments the team cannot remove in a timely manner + Own ... escalated impediments and raise issues to leadership if they cannot be resolved in a timely manner + Continuously work with teams and to deliver PI Objectives + Owns the Risk, Issues, Action and Decision Register for a specific train + Manage dependencies… more
- Palo Alto Networks (Reston, VA)
- …Mailbox based on the team responsibility matrix, consulting attorneys for escalation or questions when necessary. Identify and implement process improvements related ... to privacy inquiries and requests. + Cross-Departmental Collaboration & Project Coordination: Work with procurement and vendor assurance teams to ensure privacy risk alignment, managing projects related to vendor privacy assessments. Assist the privacy team… more
- Amazon (Arlington, VA)
- …incomplete or inaccurate data, identifying the root cause and creating/implementing an escalation plan experience - MBA, or CPA - Experience working with large-scale ... data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards) - Experience delivering forecasting, budgeting, and variance analysis, and data interpretation of results -… more
- CACI International (Chantilly, VA)
- …systems for performance, especially in high-security environments. + Act as an escalation point for advanced OS troubleshooting of supported servers. + Understanding ... of storage systems and backup solutions. + Communicate effectively and collaboratively with customers, stakeholders, and peers. + Stay current with the latest Windows technologies and security practices relevant to government and defense sectors. + Document… more
- Bausch + Lomb (Richmond, VA)
- …all customer issues in appropriate manner through formal and informal escalation methods to secure timely resolution to customer problems. Maintains company ... assets, including parts inventory and test equipment assigned. Develops a thorough command of the ophthalmic industry terminology, procedures, and technology as needed to provide support on products manufactured and distributed by B+L and for B+Ls customers.… more
- Bon Secours Mercy Health (Chester, VA)
- …energy Exposure to high pitched noises Gaseous risk exposure **Skills** De- escalation Physical interventions Patient Centered care Performing medical and safety ... screenings Working within an interdisciplinary team Monitor patient condition during treatment Inform medical professionals regarding patient conditions and care Record patient medical histories Analyzing data or information Scheduling Attention to detail… more
- Black & Veatch (Arlington, VA)
- …design phases. Perform productivity analysis of estimates. Prepare contingency, escalation , and reconciliations for estimates. Attend all required project meetings. ... Prepare an estimate plan with the project team and identify the division responsibility to meet all required deliverables. Coordinate with project key department stakeholders identified in the estimate plan to meet the project timlines and milestones. Attend… more
- Fujifilm (Richmond, VA)
- …resolution and proper follow-up, leading to customer satisfaction. + Utilizing the escalation process to resolve customer service delivery issues and conducting root ... cause analysis that will lead to effective problem solving. + Ensures that all administrative duties and paperwork are completed neatly, accurately, and submitted promptly. + Must be prepared to work odd hours and overtime hours on occasion and travel as… more
- Amazon (Arlington, VA)
- …surveys, focus groups and 1:1 interviews - Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical ... or operational constraints. - Collaborate with global stakeholders in other regions to define requirements that support international use cases. - Define user stories and product requirements; while contributing to the technical design of new product features.… more