- Capital One (Richmond, VA)
- …skills + Demonstrate exceptional listening, questioning, call control, and de- escalation techniques + Be proactive, have effective time management and ... organizational skills + Display dependability with a solid attendance record + Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot) **Compensation** + $21 per hour **More Benefits, More Health, More… more
- Siemens (Chantilly, VA)
- …review meetings, and schedule formal training. Act as the point of escalation for customers with concerns over scheduling and dispatching. Coordinate with Operations ... Managers to align availability and scheduling of staff technicians and specialists. Complete service request and dispatch documentation. Review, process, and distribute service documentation through the SAP service platform. Supervise Service Coordinators to… more
- V2X (Springfield, VA)
- …position. + The Principal Systems Administrator serves as the highest internal escalation tier for the Server O&M team providing advanced troubleshooting support and ... guidance to rapidly assess and remediate challenges across the IT enterprise that arise. + When issues, incidents, and/or problems do occur, the Principal Systems Administrator ensures the situation is driven, ideally delegated to a capable resource, and… more
- US Foods (Salem, VA)
- …and matches HR solutions to identified gaps. Serves as the area escalation point on employee relations issues of significant complexity. **ESSENTIAL DUTIES AND ... RESPONSIBILITIES** * Drive achievement of key results for the area. * Collaborate with Business Leaders to influence business strategy based on a deep understanding of the business implications for the area, including employee and labor relations. *… more
- ABC Imaging (Annandale, VA)
- …logistics. Key Responsibilities: -Lead procurement activities and act as a first escalation point for purchasing issues. -Review requisitions and purchase orders for ... accuracy, policy compliance, and supplier -terms. -Maintain and expand a vetted vendor list; source best-fit suppliers for equipment needs. -Negotiate total cost of ownership for equipment, maintenance, and related services. -Create, track, and expedite POs;… more
- Capital One (Richmond, VA)
- …skills + Demonstrate exceptional listening, questioning, call control, and de- escalation techniques + Be proactive, have effective time management and ... organizational skills + Display dependability with a solid attendance record + Maintain sufficient reliable private internet connection, not supplied by use of cellular data (Not a hot spot) **Learn about the Role** The Customer Resolution Team (CRT) is an… more
- Amazon (Manassas, VA)
- …center Execution of project scopes of basic complexity Providing timely escalation for all facilities-related issues within the data center First-line ... troubleshooting and reporting of facility and high-criticality events within a predetermined service level agreement (SLA) Providing assistance to junior and peer EOTs Oversight of third-party vendors to ensure that all work performed is in accordance with… more
- Link Solutions Inc (Quantico, VA)
- …tools. + Liaise with third-party vendors and internal teams for issue escalation and resolution. + Mentor junior technical staff and lead continuous improvement ... initiatives. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. + US Citizen + Active Top Secret clearance with SCI eligibility… more
- USAA (Chesapeake, VA)
- …supports team members to resolve issues and identifies appropriate matters for escalation . + Partners and/or directs vendors and internal business partners to ... facilitate timely claims resolution. + Serves as a resource for team members on complex claims. + Delivers a best-in-class member service experience by setting appropriate expectations and providing proactive communication. + Supports workload surges and… more
- ABC Imaging (Annandale, VA)
- …for timely collections efforts, prompt resolution of issues impeding payment, escalation of non-paying customers for resolution, and support of the overall ... responsibilities of the Collections Manager. RESPONSIBILITIES: + 1. Performs all collections duties for an assigned portfolio of commercial customers + Meets or exceeds minimum collections productivity levels set by the company + Discusses open balances with… more