- Parsons Corporation (Springfield, VA)
- …the proper identification. + Responds to situations on base using the appropriate escalation of force level up to and including armed response by following ... established Use of Force Policy. + Responds to incidents of fire, medical emergency, bomb threat, elevator emergency, hazardous materials, inclement weather, and other incidents that may occur during day or night. + Observe and report incidents or suspicious… more
- ManTech (Vienna, VA)
- …tooling. + Troubleshoot and coordinate with TIER 2 Analysts for event escalation and follow defined security playbooks for environments. + Drive enhanced Security ... Posture through detections & response compliance. + A customer first attitude is a must + **Work Shift:** Tuesday-Saturday or Sunday-Thursday, 3pm to 11pm. Schedules are subject to change based on business needs. **Minimum Qualifications:** + High School… more
- GovCIO (Richmond, VA)
- …maps, with alignment to goals and operations plans. + Serve as an escalation point for customer concerns if/when they arise and identify appropriate resolutions to ... achieve client satisfaction in a timely manner. + Provide product related leadership and direction to clients, key stakeholders, and executive leadership. + Provide advice on product line performance improvement through automation, continuous integration… more
- Coinbase (Richmond, VA)
- …thinking patterns * Demonstrated skills in clear communication and escalation methods. * Comfortability with stepping into feedback conversations throughout ... all levels of the organization. * Ability to thrive in a fast-paced environment with ever-changing priorities. * Motivation to problem solve in an ambiguous environment. * Reputation for integrity, confidentiality, dedicated work ethic, and desire for… more
- Elevance Health (Norfolk, VA)
- …units. + Provides advanced engineering support and serves as a point of escalation , while also guiding vendor strategy for resilience and security services + ... Develops and maintains business-focused ransomware recovery plans and cyber resilience strategies aligned with enterprise recovery objectives. + Develops and implements a testing framework to regularly exercise recovery plans and cyber resilience strategies in… more
- iCIMS (Richmond, VA)
- …IMP, INT, CoE & Client Partners + Ensure seamless handoffs, issue escalation paths, and accountability across workstreams. + Partner with Client Partners on ... key accounts and deals to ensure project readiness, delivery alignment, and executive communication. + Participate in high-visibility customer conversations as needed, especially around escalations, complex timelines, or multi-product rollouts. + Track key… more
- BrightSpring Health Services (Front Royal, VA)
- …clients via replacement skills training, social skills training, crisis de- escalation , group behavioral treatment, individual behavioral treatment, and/or skills ... coaching in all applicable settings* Participates in on-call rotation for behavior issues.* Monitors restraint use and provides training to reduce.* Monitors challenging behavior.* Participates in Behavior Intervention Committee, Human Rights Committee and… more
- System One (Ashburn, VA)
- …standards, requirements for technical proposals, testing procedures, cost escalation factors, regulatory agency compliance issues, including National Credit ... Union Administration (NCUA) + Coordinates review of contracts with SMEs, as required. + In conjunction with the Business Unit, develops negotiation objectives and leads negotiations related to contract pricing, terms, and conditions with potential suppliers.… more
- Elevance Health (Norfolk, VA)
- …identifies and resolves issues utilizing pre-established governance and stakeholders for escalation and issue resolution. + Partner with leadership across business ... units to identify opportunities and drive execution on growth/sales to ensure continual, measurable improvement of implementation quality, compliance, and speed of execution. + Maintain depth of knowledge of product offerings - key relationship owner between… more
- ASM Research, An Accenture Federal Services Company (Ashburn, VA)
- …all escalated incidents. 9) Escalate incidents in accordance with established escalation procedures. 10) Report on previous business day's Enterprise Operations ... Center call volume and SLAs to be incorporated into the CIO Morning Meeting report slides. Content may change as the Government reporting requirements change over time. Due daily by 7:30am. 11) Report monthly on outstanding tickets dependent on third party… more